Hi All, we are planning to build integration from ServiceNow to Jira. we have activated Jira spoke; I did not find Teams creation option on Jira action. please help me how we can achieve this . 1. When the group created in ServiceNow , it has to cr...
Record Producer redirects to form — record created only after clicking Update? Question:Hi everyone,I’m working with a Record Producer in ServiceNow to create records in a custom "Leave Request" table.Here is what I am observing:When I submit the Re...
Hello, I am adding new Knowledge Base Articles (KBA) to our system which include a PDF file attached. Currently, when clicking on the PDF file in the KBA, the file is downloaded. To view the file, the user has to go to their downloads and open it ...
Hello everyone, 1) If one has to define critical business functionalities or critical components within ServiceNow application, how would start thinking before defining? Little bit of context - Organizations making decision to make ServiceNow as one...
actual:=expected: Hello everyone! I created a Image Scale data type survey with 10 responses but the images do not align.Is there any way to put all responses on single line?
Hi , Requesting help on this..Receiving the following error while testing the SSO integration with Okta.SSO Logout Test ResultsSAML Logout request creation failedBCFKS KeyStore unable to recover private key (saml2sp): Error finalising cipher data: ma...
Team, Requesting help on this.. Receiving the following error while testing the SSO integration with Okta. SSO Logout Test Results SAML Logout request creation failedBCFKS KeyStore unable to recover private key (saml2sp): Error finalising cipher data...
HiI Have a reference field called "A "outside the variable set(in parent catalog item).I have variable set which has reference field called "B".I want to show list of records in reference field of B based on the value selected in A.
Hello Everyone, I need to know how can i activate the new button seen in the below screensCan someone help me out As seen here , this is on dev learning instance
I'm looking for the best way to manage all our articles across our multiple knowledge bases.Right now, most of our knowledge articles are locked to agent/ITIL users, but we need to change that, creating content that end users can search and consult f...
Anyone worked on the 'Cyberark-EPM-Plugin-Manual-Request' plugin (x_cya_cyberark_epm) (Version 2.0.16) from ServiceNow store application ? Need some guidance on 'Run As' of the scheduled job 'CyberArk EPM Scheduled Import (Async)' from the plugin 'C...
I have a catalog Item. In that created label variable with name Business Account. And few more variables in container format (name, location)as shown in the screenshot. how to bring this Business Account variable close to container variables.
Hi guys, I've created a few templates for the knowledge articles, and I'm wanting to ensure that they are being used across the organization when creating articles. 1. For imported articles such as word documents, is there a way we can apply the temp...
I have a table leave approval - which will keep records of a catalog - leave application approval. i want- people with hr role can edit fields "state" and "approval status" , rest fields should be read only. so i created these ACLs (mentioned in the ...
We are currently in the process of looking at our database size growth trajectory for our Live instance, and we need to reduce the size down considerably by looking at deletion of records, on top of the archiving rules against the main task tables (i...
