Hello,
We have Field Service Management rolled out and have been using it for a while. We just found an issue and I am unsure how to fix it.
On a Work Order Task we have the ability to "Use Part" and assign an asset to the affected user and it works just fine, the issue is when it comes to Consumables. We are able to select the model of the consumable and select the line item for the logged in users stock. However when we "use" the part it logs it in the Asset Usage but never actually consumes an item from the stock.
I need some guidance on how to fix this as we are now seeing hundreds of items that show up in stock but technically have been consumed and were never assigned out.
