My Lists on SOW

AhuelieW · ‎07-04-2025

Good morning ServiceNow gurus.
I hope my message finds you well.

I need your help please. I can create new lists within the Service Operations Workspace and apply my filters.

However, when i change those filters for something else and refresh the page, they got reverted to the one i've applied when I first created the lists. I know i can save the new filters i want but every time i refresh the page, I have to go and search the saved filters.

Is there a way to apply new filters so they don't get reverted when I refresh the page ?

Thanks

Chaitanya ILCR · ‎07-04-2025

Hi @AhuelieW ,

for that you can follow the same steps copy the list id

this time go to the table sys_ux_my_list table and filter with the copied sysid

and update the condition

clear the cache log out and login

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

View solution in original post

GlideFather · ‎07-04-2025

@AhuelieW and how do you save these?

Do you click on the Save and Done buttons?

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