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My Lists on SOW

AhuelieW
Tera Contributor

Good morning ServiceNow gurus.
I hope my message finds you well.

 

I need your help please. I can create new lists within the Service Operations Workspace and apply my filters.

However, when i change those filters for something else and refresh the page, they got reverted to the one i've applied when I first created the lists. I know i can save the new filters i want but every time i refresh the page, I have to go and search the saved filters.

Is there a way to apply new filters so they don't get reverted when I refresh the page ?

 

Thanks

1 ACCEPTED SOLUTION

Hi @AhuelieW ,

for that you can follow the same steps copy the list id

ChaitanyaILCR_0-1751638405924.png

 

this time go to the table sys_ux_my_list table and filter with the copied sysid 

ChaitanyaILCR_1-1751638520832.png

and update the condition

ChaitanyaILCR_2-1751638547613.png

clear the cache log out and login 

 

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

 

 

View solution in original post

11 REPLIES 11

So here is one of the lists i've created. And you can see that I've 3 filters.

AhuelieW_0-1751633706896.png


However, if I change those filters to something else or if I add another filter

AhuelieW_3-1751634342392.png


And i refresh the page, it goes back to the previous 3 filters

AhuelieW_2-1751634165047.png

 

@AhuelieW and how do you save these?

Do you click on the Save and Done buttons?

KamilTEL_0-1751640533767.png

 

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