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05-09-2018 08:34 AM
Hey everyone,
I've been running into an issue surrounding approval tasks in a RITM Workflow.
In my current workflow I'm running into an issue where an approval task is fired during the workflow but if the user who submitted the initial REQ/RITM is in the approval group for that approval task - the approval request gets automatically approved by the submitter.
I need this approval task to not be auto approved even if the person submitting the request is in the approval group.
Any thoughts on this? The attached image is the simple approval task in the workflow.
Solved! Go to Solution.
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05-09-2018 10:00 AM
After testing in a personal dev instance, I can't replicate this behavior. I'm wondering if there is a business rule running on the approval table that checks if the approver is a member of the group on the related group approval (field on sysapproval_approver is "group" which points to the group approval record).
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05-09-2018 10:00 AM
After testing in a personal dev instance, I can't replicate this behavior. I'm wondering if there is a business rule running on the approval table that checks if the approver is a member of the group on the related group approval (field on sysapproval_approver is "group" which points to the group approval record).
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05-09-2018 10:40 AM
That's exactly what it was. Thanks so much!
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05-09-2018 10:47 AM
You're welcome!
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05-15-2018 06:16 AM
Hi ,
In our case our requirement is to make it auto approved if requested for is part of approval group. Can you please help me how it was set in your system as I am trying to write business rule and it is not working for me.
Thanks in advance !