Hello, I have a catalog item that has two variables. I also have specific variables that depend on the selection of the two variables. I want to be able to hide all these dependent variables and their fields when the form loads until a user selects ...
Hello, document owner received this notification when managed document revision approved. but there is no doc link attach in the email notification, how can include a url link to the email notification? or can i put this notification to inactive then...
I unable to edit in ServiceNow Studio because its says " cannot be customized in studio because the publisher has elected to restrict this functionality." How do I remove this restriction and able to edit in Studio?
Hi all, We are trying to integrate service now with eCommerce site from service catalogue by punchout method. 1. Need to redirect to eCommerce site by url redirect as we have punchout url. 2.receive and have the purchase order details from Ecom site....
Good morning, we are going to move forward with transitioning our current catalog items from workflow to flow designer. Right now the catalog items all have a unique workflow even though most of them start off the same. Is there a way with flow des...
I need to translate the text "Required - Upload" in the attachment button of our catalog items in the portal to Danish. I have looked into the Norwegian translation, and can see that it is possible, but I cannot find this translation anywhere under T...
Post Sandiego upgrade , we stumbled upon a new field timezone in the mid server fields , this is holding a timezone which is different to the Sys Defined timezone (Basic Config ). It shows America /Denver when system defined is MST (Mountain Time).
I was wondering if someone could provide some information in regards to the 'sys_ui_navigator_history' table that populates the History tab in the Unified Navigation in San Diego. Does anyone know how long this data is stored for a user or if there a...
Hi community members, I am looking for examples on how a technical SAP backend infrastructure is registered and maintained in the CMDB. Which CI classes are used, which relations are used, is Discovery and/or Service mapping used etc. etc. Use case h...
I am updating multiple records thru flow designer. Since Business rules are set on the fields which are getting updated, i am not getting the expected results. please help on how to disable the business rules during the flow execution. similar to set...
I have an Requirement in workflow. Created an interaction table by inbound actions.and with certain workflow condition case record is created. I want that particuar interaction record to be displayed in that particular case record related links... H...
Hi Experts, We have a requirement to enable Elevated check for admin role so we can avoid creating 2 profiles (another profile for ITIL) to prevent mistakes in production. Issue: Integrations that need an admin role are failing when we enable an elev...
We use SSO for users to sign into ServiceNow. Admins manually set a password in case they need to login via the back door should something happen. Is there a way to configure the password strength without setting up and using a credential store? ...
Today I learned - When in Service Portals, CTRL+Right-Click NowWhy didn't they do that in Workspace?
Hello everyone! Our change manager requested that the change calender should be made available for users without the itil-role. To meet demands I created and edited the ACLs for the Change Request table making the fields Number and Short description ...
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