Push values into array using Lookup records in Flow
Hi, I'm trying to look up resource plan records and push all the Group managers of those resource plans into an array. How is this possible in the flow designer?
Forum Posts
Resolved! System log Error message
Have encountered this error on several occasions, but have not yet been able to establish why it occurs.This has been observed in several instances, both on Madrid and New York. Level : ErrorMessage : null: no thrown error Source : com.glide.ui.Servl...
Resolved! Popup Messages in custom Agent workspace
Whenever a record is open and perform below actions in custom agent workspace but not on console I need to get Info message / some popup message like "RECORD IS UPDATED" if user updates a record on click of UPDATE button."RECORD IS DELETED" if user d...
How to add article template field to standard kb_knowledge articles
I am familiar with creating knowledge templates and creating article template fields. Each template extends the kb_knowledge table with content blocks for the article. I have a field I would like to use across all templates and would like to create o...
Resolved! Hide/Show HTML button with Client Script
Hi All, I'm having an issue and the suggestions on the portal doesn't get me any further. I have a order guide with some custom HTML widgets to interact with another application. Basically we have repository with all our personnel. Now is the use ca...
HR: sn_hr_core.case_reader and sn_hr_core.reader
Hi community, Using "sn_hr_core.case_reader" and "sn_hr_core.reader" with these roles iam able to edit Hr cases,But My goal is that specific group HR agents can only see the COE( hr service = Account).we dont want them to access other COE cases How...
Resolved! CMDB Identification & Reconciliation and Domain Separation
I'm trying to understand the logic behind the way domain separation was implemented into Identification and Reconciliation, and how to get around one of the poor design choices. In most areas of the system, domain separation follows certain rules abo...
Resolved! Why is the servicenow homepage for IDP in SSO is set at navpage.do?
Hello experts, Do you have any idea why is servicenow homepage for Identity provider often set at navpage.do? What will happen if it is set at nav_to.do or are there other .do that could be set for that? Thanks in advance
Where can I select or set priority on VTB Cards?
HI! I've created a freeform board to track activities for a project - as I add cards, they seem to be defaulting to Priority - 4 Low. Can someone point me in the direction to where I can find instruction on how to assign priority on a card (other th...
Disable/Enable glide.authenticate.multifactor.setup.bypass.count
In the documentation of San Diego under Multi-factor authentication properties the following is stated. Number of times a user can bypass multi-factor authentication (glide.authenticate.multifactor.setup.bypass.count)Number of times that a user can c...
Remove Widget from Agent Workspace Catalog Item View - Newbie Question
Hello. I'm configuring ITSM Agent Workspace for the first time. I do not have much experience with Widgets or Portal Configuration sadly. From an Interaction Record when the agent clicks "Create Request" and then selects a particular catalog item s...
Resolved! Agent Workspace header how to get field from hr task table
Hello I am trying to configure the header of a workspace to include a field from the hr task table I see that the configuration of the workspace is set to task which I dont want to change because this should only apply when it is a hr task ticket di...
Resolved! Authentication failure when trying to insert a record to a table using table API (/api/now/table/{tableName}).
I am trying to insert a record to a table using table API (/api/now/table/{tableName}). This is the code I have used exactly like given in the developer.servicenow.com. But I am getting an error in response saying {'error': {'detail': 'Required t...
Resolved! How many fields can you coalesce on within a transform map
Hello, What is the maximum number of fields that can be coelesced on within a transform map? I have a transform map configured with 12 field mappings. 7 are being coaelesced on and records are still inserting. When I brought it down to 6, only a few ...
restore transform map
I made a mistake in making a transform map, which is now in state completed, how can I restore everything?
