Requested_For Variables Request/Requested ItemHI Community! Need some advise and a little help. In Fuji release I am trying to sync the REQ & RITM requested_for variable from a variable set and for some reason its not working - Any ideas, Help is app...
Hi I'm attempting to put together a mail script for a request notification which directs the user either to the Service Portal if they have no role and if they have an itil role directs the user to my tickets I've started putting together the follow...
Host Enter the fully qualified domain name of the target host where Microsoft Active Directory is installed. For example, ..com. is specified in the instruction when I do this but not promote to domain controller it does not allow connection.
Hi, I want to show /hide ui actions that I have created based on modules. I have created table with name request , and with modules my request, assigned to me. So here I want to show by buttons in the my request module and to hide it in assigned t...
Hi, We have a requirement where we need to send an email notification which contains a survey .once the user provides any response we need to get that response. for the reference I have provided an example survey format. please provide any solution ...
Hi This is regarding the REST API outbound call. I need to send Query Parameter in specific order/position 1. dql 2. items-per-page 3. Page. Third party wanted in the specific order like above. but when we are sending below query it is going as ...
Hello, I am working on a portal widget. What I need to do is send data from the HTML to Client to Server Script from a checkbox selection. It is not a complex widget, but I do not know how to work with checkboxes. Having the toggle work real time wou...
I have created an inactivity monitor on the task table as shown in the below screenshot : I have configured a notification when the event task.inactivity is being fired. However, I cannot find the corresponding event in the event queue. Can anyone...
See how rows 1 and 3 are behaving nicely? And how row 2 has gone rogue and is taking up 6 vertical lines of text? How do I stop this from happening? I want for all of my rows to be the same vertical height, like in Excel when "Wrap Text" is turned O...
Hello Community, We are using OOB filter solution for data table widget on service portal. We want to show only a few fields to be available for the filter criteria. Currently it shows all the table fields. Is there a way to show only the desired fie...
Hi, we currently have 3 instances, dev, qa and prod and are in the process of zbooting the qa instance and reimplementing SN. I'd like to get some ideas for the go live strategy. Do we request/purchase a new instance to be the future prod, move updat...
On our production instance a field on the incident form which was not previiously visible (although used 'in the background' by scripts etc) has mysteriusly "appeared". I looked at the form layout for the same form on our development and test ins...
Hi Everyone, I have a catalog item that uses flow. When I am trying to close the Catalog Task (I have a Create Catalog Task from Flow) I'm having an error that says: Can't predict {"ERROR": "Unable to predict"}. Does someone know what's causing this ...
Hi, Currently when viewing any active incident I have a button that allows me to resolve incidents. Is it possible to have the same possibility when looking at active requested items? So that the user can mark a request as close complete for an examp...
Does Integration Hub have any queueing mechanisms, in case if want to send incident ticket to e.g. Jira system and the network is down? I know that we have error handling mechanisms starting from Rome release, but that is separate from queueing.
