I'm configuring ITSM Agent Workspace. I want for my List Categories to be in alphabetical order. So I want to set all of these order values to the same number so that ServiceNow will use the Names for ordering rather than the hard-coded order value...
I'm trying to dynamically instantiate a Script Include. Based on some other forum responses here is what I've done in the Scripts-Background interface: Script Include: Scripts://Traditional approach: WORKS!var obj = new global.TestAPI();var result =...
Unable to download MID Server files from my instance. Getting below error, do anyone know why we are getting this error? Able to download below Windows (ZIP), but it does not have installer.bat file required for the installation
Hi there, I have created a flow like this: This flow will make the release record Active when state reset to Draft from Closed complete/Cancelled. I want to do this for few other tables like rm_task, rm_release_phase and rm_feature. I don't want ...
How can we disable submit button on Service Portal view as well as ITIL view when we select Particular value under catalog variable on the catalog form @Ankur Bawiskar @Saurav @shloke04 @Anil Lande @Maik Skoddow @Jaspal Singh @Sandeep Dutta ...
Hello, I am trying to set up the Integration Hub SCCM Activities and went through the whole set-up process.When trying to connect to the SCCM DB with the MID Server with Windows Credentials I get an "Authentication Failure" error.I couldn't find any ...
Hi everyone, First of all, Happy New Year 2022!!! Hope you are all fine!! About my question, I want to create a page with different tabs, in each tab, create a subpage or viewport in which I create a List Template. What I have tried so far didn't wo...
how to set incident caller dynamically as current user?
I am using getReference on Catalog Client Script to get information about the Requester from sys_user and i get sysid of the location field. is there a way to get the Value instead of the sysid? any help would be appreciated here is the script belo...
Hi everyone, I have an existential question about variable sets and best practices : Let's imagine that I have 3 variables A, B and C. The 3 variables will be common to several catalog items, but for many catalog items, I'd like to display only A an...
I would like to create a table to use the service catalog I have exported the table items to a spreadsheet, but the amount of items is so large that it is very difficult to register them using the GUI! Is there an easy way to create tables by importi...
I want to override the Reference Qualifier from a parent table, but I want to run the Reference qualifier of the child table conditionally, if the condition is false I want it to run the Reference Qualifier of the parent table. Thanks in advance!
Hi, Basically, I have created an inbound action of type “Reply Email”. So if any email is coming from a particular address, it should send a reply email with content and link to a catalog form. This link should be dynamic based on instance(Dev, Test,...
Hello there, I wonder if you could configure Azure and ServiceNow in such a way that you would be able to use the Azure AD as a Data Source. I do not have much experience with Azure / Azure AD, so I do not know if that is even theoretical possible. ...
Suppose the following table is created and data is set. In this case, we would like to use ACLs to control whether the data can be displayed or not at the record level. For example, we would like to control that "columnC = "0" is hidden for users wit...
