Approval Task being Auto Approved if the REQ/RITM "Requested For" is in the Approval Group

Ryan Harrington · ‎05-09-2018

Hey everyone,

I've been running into an issue surrounding approval tasks in a RITM Workflow.

In my current workflow I'm running into an issue where an approval task is fired during the workflow but if the user who submitted the initial REQ/RITM is in the approval group for that approval task - the approval request gets automatically approved by the submitter.

I need this approval task to not be auto approved even if the person submitting the request is in the approval group.

Any thoughts on this? The attached image is the simple approval task in the workflow.

kristenankeny · ‎05-09-2018

After testing in a personal dev instance, I can't replicate this behavior. I'm wondering if there is a business rule running on the approval table that checks if the approver is a member of the group on the related group approval (field on sysapproval_approver is "group" which points to the group approval record).

View solution in original post

Ryan Harrington · ‎05-15-2018

Here are screenshots of the business rule.

The real configuration is under the advanced tab within the condition as well as the script.

shrija10 · ‎05-15-2018

Thanks for the screenshot, even my BR is also same but its not working for insert. If I am trying same code for update and checking update in BR its working.

Ritu Priya · ‎06-10-2019

I am having similar issue i.e the BR does not work on before insert. Any help here?