Hi, I'm looking at the OOTB table-level write ACLs for Incident.There is one ACL that allows write for users with the itil role, provided the incident is not 7 or 8 (closed or cancelled).There is another ACL that allows write for users with the sn_in...
Hi all, Today while i was working on ServiceNow dev instance, all of sudden it went offline, and after that i have started getting this error "dev98393.service-now.com is currently in a suspended state. Please reach out to your sales contact to re-e...
Hi guys Does anyone have experience about announcement management in domain separated instance? I'm having a use case where sub-domain people need to manage their own portal announcements but when they open the list of announcements (they have the ro...
Can someone tell me what the issue is with my flow? It is showing the following even after the task is complete
I am testing the Predictive intelligence module for a client but am running the same issue that other people seems to be having with training the definition. Here is what I know:This is on a DEV instance, not a PDI, but one of 3 instances the client ...
I assume that https://www.servicenow.com/docs is implemented on the ServiceNow platform.Is this functionality also available / offered to the customers?Is it a plugin?Thanks.
Hi everybody,In subscription management, specifically in instance level entitlements, I have two types of IT service management: Professional and Standard.When I assign two different groups that share common users, the system automatically prevents d...
What is a script that will assign my record producer to the K8 main system category and the branch configuration sub category?
I am having some issues with the AI Search Assist widget, which I have associated with the "Short Description" field on a record producer. The first time I start entering text in the field, the results are populated as expected, it's working well. Ho...
Hi Experts,What could be the possible reasons for a product reflecting as Non- Compliance in the license workbench, when there are no software installations reported?
HI How can i pull the list of users who are not having any delegates to them ?Please help Thank you!
I need to show incidents created from record producer having "ABC" catgeory to "Desktop group"but not able to fetch category of record producer on incidents.Any suggestions?
We have a string field called ‘sum’ in ServiceNow that sometimes contains numeric data (e.g. ‘10000’) and sometimes contains non-numeric text (like ‘No limit’).We want to permanently store numeric values with thousands separators so that ‘10000’ beco...
Hi ,I am trying to pull out list of users who have duplicate delegates . duplicate delegates in the scene those users who are having other users as delegates rather than manage or managers manager . How can i pull this data? Thank you
