Trying to update to latest version of Workflow Studio. When I click on the Application to update it I get this message: Bad Request (400) AppsData.getAppInfoFromInstance(): No app found matching sourceAppId:<id> Refresh Couldn't find any info...
We are implementing our CMDB. We are having problems with the software showing where it was installed on the CMDB. If you go to Configuration/Base Items/Software it doesn't list where the Software is Installed on.To see where the items are installed ...
Hi, We have a requirement to Hide an Application if a user is part of group "Test Group". I have written a Before Query Business rule to achieve the same, however the same seems to be not working. I am on Kingston version. My BR is : When: Befor...
Hi, I have created flows with trigger type as Inbound Email. When email is being triggered from my mailbox or any user's mailbox whose user account is available in ServiceNow User table it is working perfectly fine. However, when the email is being s...
Discovery Log (discovery_log) table is extended from Log Entry (syslog) table.For syslog table there is a Table Rotation is set by default. That works for discovery_log table as well. My question is, is it possible to set the Table Rotation different...
Hello Experts,I am working on the below requirement.When State is Pending HI Caseand Caller is Logged in userThen make the state field read-only on the form as well as on listHow can we achieve this using ACL?Thank You
I am creating a subflow for approval on requested items to reuse in multiple flows. The subflow has to check if the requester's manager exists, if that manager is not locked out, then ask for approval. If the manager does not exist or is locked out, ...
Hello, We noticed that metric instances are being defualted to "system" on created by and updated by, reading SN documentation this appears to be normal and per dis article this can be changed ( Click here to see KB article ), however we weren't unab...
HI all,I have CI field on incident table that refers to cmdb_ci table.I want to match the CI list when I search the CI field using Windowsserver2019 text but on the CI list I have only Windowsserver. So even when I search like that the matching CI ha...
Requirement is to hide a kb article category from the knowledge base category picker (Widget Name: knowledge Field Facet) on the portal (attached the Image for your reference). The category should be hidden on portal, but users should have the abilit...
Greetings,We have a requirement in Crisis module where, 1. An API of an external source is supposed to be configured to bring in Feeds for the Crisis Map.2. But this API has a Credentials based access which should be used to fetch data.-- I have trie...
Hi Team,I have one requirement to generate multiple RITM based on the multi row variable set selected in the catalog item. Please anyone let me know how can I achieve this?
Hii All, I am trying to do a rest message API request - after doing it I got an error "session contains no certificate - untrusted" how do I ignore Certificate check?
Dear All, we have requirement to generate excel template for Invoice creation from the ServiceNow Record. From the Invoice table record, need to populate the values dynamically into attached excel template. while generating the excel template, it...