Where to configure help text/hint in workspace
Hello SN TeamI have story to configure hint text in workspace, can you please help how can we do it.if not then is there any official document from ServiceNow for it.@Community Alums @Dr Atul G- LNG
Forum Posts
Unable to set system properties programmatically via Script Includes
I have two custom fields on a Service Catalog Item which are single select dropdowns On load of the create page, a Catalog Client Script is called, which calls a Script Includes script, which calls a third party API to get data to populate the dropdo...
Use this Technology to Seamlessly Extract OCR with ServiceNow DocIntel
I want to give you the secret key to seamlessly extract data inside the OCR. My clients have been raising concerns about failing OCR technologies and waiting for more than 15 minutes resulting in a cease of function. Quite disappointing for a company...
Resolved! Missing images from WYSIWYG data when copying or migrating.
In production we have data certification displaying images just fine but when we cloned prod to LLE the images fail to load. This problem also occurred when I copied the data from a kba to the data certification schedule definition. When copying from...
SNAF - LAB Explore HR Case Management - TIP
If you are doing the SNAF and is not able to see the HR Case Management>All HR Cases > All, you need to install the:Human Resources Scoped App: Core plugin and demo data. In the documentation they said that is pre-installed in your Student Instance, ...
Automated Test Framework (ATF) release notes in Washington DC release.
Its just an article not a question. The ServiceNow® Automated Test Framework enables you to create and run automated tests to confirm that your modified instance works after an upgrade, during application development, or when deploying instance conf...
Resolved! Question on Flow Designer transform string to date function.
I am creating a flow to do a JDBC load from KACE and for some dates it uses a string format that looks like this; Wed Mar 06 07:53:22 PST 2024I have most everything else working, but I'm having an issue getting it to enter the date into a date field ...
Resolved! Resources to study for the CSA exam
For CSA Exam preparation I covered the following ServiceNow Administration Fundamentals On Demand - completedEBOOK- Labs completed After completing it I obtained the voucher for CSA. Is that enough or Is there any other resources that I had to refer...
Resolved! Can you install AI related plugins on the lab instance for Now Learning?
When I try to install plugins in Now Assist within the lab instance I got after registering for Now Learning, I receive an error. I get brought to the ServiceNow Store and I try to get any of the following:Now Assist for HR Service DeliveryNow Assist...
Order guide not attaching flow to RITMS.
What should be examined if a flow is not triggered for a catalog item within an order guide, despite the flow working correctly when the catalog item is requested independently?To elaborate, there are two catalog items within an order guide, each wit...
Service Catalog requests missing mandatory fields
We are facing multiple scenarios where users are able to submit request via the service portal without populating mandatory data.When we tried to replicate the issue with the same user the request could not be submitted without entering the same mand...
How is application scope selected for non-admin users?
Hi, I currently have a weird problem where a UI Action generates an error, but only if the user who's clicking on the button is in an application scope different than Global. Meaning that, if I select "Global" in the application picker, everything wo...
Resolved! Flow Designer wait until a specific time in the day
Hi all,I am building a flow and would like to let the flow wait until it's 10PM in the evening before I take some action.In this case, I would like to make changes to email addresses, but only in the evening, when impact is lowest.The built-in "Wait ...
Resolved! Creation and use of Service Account in servicenow.
Hii ,I am working on integration with snowflakes, for this i need to create new service account. can you help me with what is service account ?how we will create that?,what is use of service account ?and if i want to use existing one how can use that...