Hi,We have implemented a custom portal and after vancouver upgrade ("System Upgrades: glide-vancouver-07-06-2023__patch8-hotfix4-05-29-2024_05-30-2024_2136.zip" ) we experiencing an issue. When ever we try to refresh a portal page the domain name cha...
I am new to this forum (but not to service management industry) and this is my first post so I'm not sure if I have selected proper forum. I am interested in exploring the possibility of setting up federated knowledge management with Service now esp...
At the end of creating an APP, when I press the SUBMIT button I receive the following error message:"App Engine Studio needs more setup. Ask your admin to check the pipeline configurations for this instance. You can try to submit again, later."
Hi All, I have created the Java KeyStore Files using the below commands keytool -genkey -alias snow -keyalg RSA -validity 365 -keystore snow.jks -storepass abc123 -keypass abc123 keytool -export -alias snow -keystore snow.jks -st...
Hi, I have to add users from the catalog item "Requested for" field to the AD group with respect to "Environment" field from my catalog item form... "Requested for" field is multiselect"Environment" field is also multiselect like A,B,C when users wi...
I have observed that the Stage on one of the catalog items is not showing up in the right order correctly. In the screenshot below, the Waiting for Approval stage should show up 2nd but it's showing up as 4th. How do I fix this?
I have created a business rule that when a record is inserted into the pm_project table, the contents of the table are saved in a JSON file and stored in the sys_attachment table.I am also able to get the download link for this JSON file.How can I au...
Hello team, I am curious to know how 'Available For' and 'Not Available For' is implemented in ServiceNow catalog items. Basically, I am looking for the script which will return me the list of catalog items matching user's user criteria. I would lik...
Hello SN community, I'm unsure about the purpose of the "Managed by group" field in the Location [cmn_location] table, can it be used for assigning the group for tasks (inc,prb,chg,sctask,...) based on location or it has another purpose? Thanks in fo...
In the old workspace we have the refresh readily shown on the card:How do we make it that way in SOW? Currently, you have to click on the three dots before making it to the Refresh button. That adds an extra click.
Did someone try configuring Password reset in the San Deigo version? We are trying to implement a self-service password reset and in the process, our aim is to send an email verification code to the Personal address e:g g xyz@gmail.com. I have config...
Hello. I want to customize lookup-list appearance.(It appears when you click Magnifying glass icon.)I know sys_ref_list, but I want to change only specific fields.Can I change list view of this without sys_ref_list?Thank you.
Hello, I'm configured a Record (parent) page where I've added a viewport (child) to display data from another related table. I've followed Brad Tilton's guide here (https://www.servicenow.com/community/now-platform-forum/how-do-viewport-tab-communica...
Hi all,When any user try to attached a kb article to a incident using using the 'Attach' button on the contextual search the message showing "[code]<a title="[AA] Windows - Security Group - Create - 403564" href='kb_view.do?sys_kb_id=2985b5ea878f3d...
