Hi,I have two submit buttons on my form. When an error message appears on a field and I fix it, then click on the next button, one of the buttons proceeds after one click, but the other one requires two clicks. Why does this happen?
I have a request to create an alert message off a yes/no field for a service catalog item. Below is the script but it's not creating the alert. I'm very green in scripting- could someone look at it? Thanks!!function onChange(control, oldValue, newVal...
Hi SN community, We have a SOAP based integration with a third party system where we will be sending the large attachments >5mb through the webService call to the third party system. I am using GlideStringUtil.base64Encode to convert the attachments...
Hi All,I would like to generate a story as soon as an enhancement is created and add that story to a backlog. How can we automate this? Thanks!
Hi everyone ! I need help with this issue. Can I configure these labels to be fixed in one position when scrolling on the screen? If possible, please guide me on how to do it. Any help is appreciated! Thank you all.
Newbie here with a question about Flow Designer: I'm going through the process of learning Flow Designer and following a tutorial on ServiceNow Support's YouTube page which shows how to create a basic flow to update Task records when a User's status ...
Hi, I need help figuring out how to go about writing the condition, if 'value' is greater than 50000?The dropdown options doesn't seem to have it. The type of variable is 'single line text' with regex to only allow whole numbers.
Hi folks. I need your help. I am writing articles for new SN knowledge bases. A couple of weeks ago, the SN dev team did something on the back end and gummed up my article formatting. Each time I publish an article, the formatting changes. Lists disp...
I have created two new fields in the [incident] table, and I want to use these fields to create a unique index, but failed.And reported the following error:An index with multiple fields (u_col1,u_col2) of which at least one is glommed cannot be part ...
I see even the "available for" of the catalog item is empty, we still can access the catalog item. Why? Also, where to view the backend code for the catalog item access restriction?
We encountered an issue where an approver received an approval notification with all values missing. I reviewed the event logs and the associated business rule, but everything appears to be functioning as expected.The approval notification uses an em...
My user created boolean fields don't work in a database view. TableActiveOrderLeft JoinVariable PrefixWhere Clauseincidenttrue100falsei1 incidenttrue200falsei2i1.sys_id = i2.sys_id&& i2.active = 1&& (i2.priority = 1 || i2.priority = 2)&& i2.u_major_...
I am exploring the possibility of automating an import, load and run transform map - all 3 entirely from within scripts defined inside a workflow. The idea here being, we present the data import functionality as a catalog item that can be requested...
Hello,Has anyone been able to do ATF tests for service operation workspace?Is there something already done?For example ticket opening, alarm opening, create duty call etc?Thanks in advance for your help.Sincerely,B.MULAJ
Hello all. Need to ask: if I have a given record producer that runs a script upon submission, how can that script be tested using ATF? I mean, testing a record producer submission via the portal is easy enough. But I cannot see in ATF how to effectiv...
