For surveys and other targeted communications, ServiceNow states that you can upload an excel spreadsheet with a list of recipients. Unfortunately, the "download template" option is broken. Can anyone upload or send me the template so that I can crea...
The process flow formatter is missing from our Problem Management Problem form In the SN Docs on Problem Management > Assess a Problem it shows a Process Formatter at the top: https://docs.servicenow.com/bundle/newyork-it-service-management/page/pro...
I understand that Knowledge Blocks are unable to display attachments but they are able to display images (whether inserted into the body of the knowledge block or by placing a link to the image library). Is there a way to create a link to a PDF in a...
I have a requirement to have assessment/survey visible on the Service Portal in widget , so that the user can submit the assessment directly through Service Portal. Also please let me know how to configure the same on service portal. Thanks
Upgraded to Tokyo and converting homepages to dashboards. Want to set the newly converted dashboard as the user's landing page. What user preference is this? If it's set as a user preference, would they always land on that page or would it display th...
Hi all, I have created a transform map in my PDI and trying to add class in that for cmdb_ci table.Every data is importing except class. I checked some community link, mentioned to create transform script.Please help me in creating transform script. ...
Well, that's a really long subject line...Hi all,Let me describe my issue. How long have you got? We have a Service Portal with Knowledge as the only thing listed in the KB Related List on the SP Portal. What I would like to do is create a new Kno...
I read on docs which says, 'Domain' <sys_domain> field on table will indicate that table is domain separated.But ours is a Non-domain separated instance and I see 'Domain' and 'Domain Path', 'Overrides' fields in ALL the tables. Why is it so? and w...
Hello my fellow ServiceNow Enthusiasts, Hope you're All doing fine! I would just like to check with you guys if there's an existing ServiceNow documentation that says the External Credential Storage plugin is free or can be activated as free. Thanks.
Hi Guys, https://hub.testinginstace.com/Pages/default.aspx as I am trying to login to ServiceNow but its giving me this error changed the name for the privacy purpose) can you please help ?
Hi,We have implemented a custom portal and after vancouver upgrade ("System Upgrades: glide-vancouver-07-06-2023__patch8-hotfix4-05-29-2024_05-30-2024_2136.zip" ) we experiencing an issue. When ever we try to refresh a portal page the domain name cha...
I am new to this forum (but not to service management industry) and this is my first post so I'm not sure if I have selected proper forum. I am interested in exploring the possibility of setting up federated knowledge management with Service now esp...
At the end of creating an APP, when I press the SUBMIT button I receive the following error message:"App Engine Studio needs more setup. Ask your admin to check the pipeline configurations for this instance. You can try to submit again, later."
Hi All, I have created the Java KeyStore Files using the below commands keytool -genkey -alias snow -keyalg RSA -validity 365 -keystore snow.jks -storepass abc123 -keypass abc123 keytool -export -alias snow -keystore snow.jks -st...
Hi, I have to add users from the catalog item "Requested for" field to the AD group with respect to "Environment" field from my catalog item form... "Requested for" field is multiselect"Environment" field is also multiselect like A,B,C when users wi...
