I've read the ServiceNow documentation and I can't seem to find anything that will allow the creation of Action inputs with dependency to to other inputs. The dependency can be only be set if you are using Dynamic Inputs, as this will return JSON you...
Hi All, I need help to generate the pdf values from RITM and it will create custom PDF (Tabular Format).RITM variable type is Multiline text via that field need to get some of the data and need to map in the PDF Tablular format. I tried below :I chec...
Hi all, for me it is not much clear the difference between these two license type, for example with ITSM application: Per User license indicates the number of fulfiller users, for example if the number is 200 it means that i can have maximum 200 us...
Hello Community,I'm creating a new ACL, but when I select the table and to pick a field for this table. However not all fields are showing up. Do you know the reason why? I can see for example all fields for table incident, but for case table I can't...
The sys_user_role table contains a "Packages" field, which refers to the sys_package table.Questions:What does the sys_package table store?Does the sys_package table contain detailed records of plugins that have been installed in the past?What is the...
Hello - i am trying to wrap text in a list view when the text is too long. As you will see in the attached photo, when the text is too long it just cuts off and does not go to the next line below (which i want instead of text going on and on). Here i...
Can we sys_user table columns using Column Level Encryption Enterprise ?
Hi SN Community, I'm working on converting a business rule into a flow. In the BR, a script include is called like so:(function executeRule(current, previous /*null when async*/) { // Call the script include new global.u_AttachmentUtils().copyAllA...
Servicenow is not redirecting to identity provider login page when user has a bookmarked URL and we are using secureauth login page. Example: If the user just use instance.service-now.com/, it is redirecting to successful login page where as if user ...
Is it possible to send an email to a group in Flow Designer from Send Email action?
Hello,we recently activated at custom the Advanced Knowledge Management with Versioning, and we are trying to address one behavior of the module - that shows users on Portal most recent KB Articles - even when they are in "Draft" state. From SN, I ga...
Hi Team, I have record producer where I have select box variables with 3 options: option-1, option-2, option-3.While chosing the option-1 , it shows 5 variables of the record producer .While choosing the option-2 , it shows 4 variables of the record...
Hi, We have recently noticed following new fields in the CMDB: Attested (attested)Attested by (attested_by)Attested Date (attested_date) The 'created' and 'updated by' shows 'system' so we are not aware that what created these fields. I have tried bu...
I have a business rule to update field X in a table when the state of the record changes. In Flow Designer, I added an Update Record action to change the state of the record. I noticed that field X was not updated. Makes me believe that business r...
We are planning to upgrade our workflows and convert them into Flow Designer. I know it's difficult to do without impacting existing records where the workflow is attached. E.g. A change request is logged and workflow 1 immediately runs to attach the...
