Resolved! Employee Center Logo
I am trying to change the Employee center Logo and it doesn't seem to be captured in Update set. How can I force it ? or does it have to be uploaded manually in each environment?
Forum Posts
Resolved! Flow designer - approval request to a specific person from specific department
Hi team, I need help/advice with the Flow designer approval requests. I have developed a Service Portal form which after submitting the form, depending on the form RequestedFor's Department, the Flow has to seek approval from the Department approver....
Cloud Runner - Generate Tests
Got a couple questions regarding generate tests:1. Where are the presets saved?2. Is there a way to have the Generate tests page have some fields default to certain value. Trying to figure a way to trigger the test generate automatically after a clo...
Formatting indented list styles
There are six styles you can choose for ordered lists in the HTML editor that we use when editing knowledge articles. I would like to be able to format outlines like this:Top level itemNested itemDeeper nestingAnother nested itemAnother deep itemThis...
Resolved! worknotes
Is there any way to extract the information from work notes? Is it a table?
Log in to Servicenow Store
Hello, I’m trying to learn about implementations, but when I try to log in to the servicenow store I see this: Sorry, you can't login with this ServiceNow ID Please make sure that your ServiceNow ID uses the same email address you currently use t...
SPF Incorrect
It seems that when having SN send mail from our domain and setting the 3 proposed SPF records from the documentation, I still see mails coming over from SN that are not listed in the SPF records.Seems some of the IP's that aren't in the records, but ...
About Domain Separation
I was told that using domain separation would increase the license cost by 25% of the total cost. Is this true?If anyone knows the URL or other source of this information, please let me know.Example.20000 USD/year for ITSM license10000 USD/year for a...
Resolved! Unable to set a currency type field
Hello All, Requirement:To set price field(which is of type "currency") in an instance from another servicenow instance. Instance A sends value of currency field to instance B, we are able to view the data in logs too but this value is not getting set...
Is it possible to use OAuth 2.0 Authentication in SOAP message in Service now.
Hi Community, Is it possible to use OAuth 2.0 type authentication in SOAP Message in service now. As I am not able to find this option in soap authentication method and I am not able to find related documents. Earlier I configured same in Rest, Is ...
Resolved! Client Script needed to Show/Hide field based on a dot-walked field value stored in a separate table
Hello, Thanks in advance to those willing to assist. We have added a custom reference field named u_privileged_access_required field to the change request.The reference choices are stored in a custom table named u_privileged_access_required.The custo...
The entity "nbsp" was referenced, but not declared
I am creating a monthly ServiceNow release splash page, however, when I try and do line break or spaces on my knowledge article which the splash page pulls from, I get the following error "The entity "nbsp" was referenced, but not declared."Is there ...
Integrate Servicenow with Splunk to create incident based on alerts
we are considering different way to integrate Splunk with Servicenow to create incident based on alerts and trying to understand which is the better way to integrate and Why ?1. Using OOB Splunk add on and ServiceNow OOB "Splunk Integration" plugin/...
Resolved! How can you get manager of manage of logged-in user as default value?
I can get the manager by "javascript:gs.getUser().getRecord().getDisplayValue('manager')". Then, I tryed "javascript:gs.getUser().getRecord().getValue('manager').getRecord().getDisplayValue('manager')" to get manager of the manager. But it doesn't w...
Resolved! Can knowledge base articles live in multiple categories?
Similar to how you can assign a single catalog item to multiple categories, can knowledge base articles be assigned to multiple categories?
