hi Need your assistance as when test the connetion for POP3 email account on my own PDI-Rome version it is showing error message: Connection failed: Authenatication failed as attached,POP3 settings are shown in the attached, as of now I am using the ...
Hi, all.I would like to get the name of a child table from a parent table on a business rule.How can I get it?
HYPOTHETICALLY, let's say I want to provide conditional access to users on a table. And there are various sets of conditions for various records. Let's take an example of a User table:If I'm a user's manager, I should see their record - and all their...
Hello Team, I want to know the list of tables that are highly used in ServiceNow by end client. like top 10 or top 50 tables How to get that? Regards,Kalyani Shaha
Hi,I am trying to create multiple email client templates and then pickup one of them dynamically based on certain criteria when the compose email popup is opened. Background:I have added icons to the reference fields on my form and whenever of the ic...
Hi Experts, I need to trigger a email notification when a knowledge article is commented from the portal. I have created a notification on the kb_feedback table which displays the user filled in comments in the Comments field.In the email body i have...
When midserver starting we find an error on wrapper.log.Version used is tokyo-07-08-2022__patch3-10-26-2022_11-03-2022_2313.Any idea about this error? there error is following:2023/02/09 10:42:00 | ServiceNow MID Server_xxxx service started.2023/02/0...
Hi, I was recently asked by a customer to include a resource parameter in the OAuth token request such that the request was directed at a specific API. The out of the box flow does not support this, so it is necessary to extend it, there was minima...
Hello Experts, Any suggestions on how to set the Article Ownership Group based on the category being selected for the article. Would Client Script be the only approach?Looking for a no coding approach. Thanks,Somujit
Hello, im currently configuring the Agent Chat functionality.After some testing I noticed, that a new chat request from a user gets displayed at only one agent and then cycles around one by one. Is there a way to change this? I want that a new chat r...
Hi ! I'm actually facing an issue, while using insertMultiple REST API. When I call the API /api/now/import/****/insertMultiple, I can see record in my import set table, but they are not transformed, they stay in Pending state. I don't understand why...
Hi, Community. Is there anyone experiencing the same issue after upgrade to Tokyo?We are receiving Nonexistent table: {{action.table}} for some of our flows. see below. Those actions with issues are just looking up for a record in HR Task and HR Cas...
Hi,I'm trying to get the Task assigned_to name from a Task and paste the name to another Task work notes.Ex.: From Task 1, I want to get the Task assigned_to name and then paste the name to the Task3 work notesI tried with that script inTask1workflow...
I created a new Record Producer on sn_vdr_risk_asmt_vendor_engagement table in GRC:Vendor Risk Managementafter the record created Im trying to get the variables values by simply using current.variables.variable_name but always getting this message:co...
Hi all, I have used the inactivity monitor to fire an event and I am using that event to trigger a notification. However, I need the notifications to be sent during business hours only. I.e. 0600-1800. Could you tell me how I do that?
