Forum Posts
Resolved! Set Width of ref_ac_colums in reference variable
Hi All, I have a reference variable on the core_company_table. Since we use both the company name and a (custom) company code as naming convention inside our organisation i have displayed both of them by using the following variable attributes: ref_...
Resolved! Error calling Script include from Client controller
Hello, Here is my script include snippet and client contoller. I am getting the values printed correctly in script include, but gives Ajax error on client controller. Any help is appreciated try{ var result = sn_fd.FlowAPI.executeAction(...
MID Server service failed to start automatically after upgrade
Multiple MID servers for our production instance. One of the MID servers has two separate services that run for two separate MID server installations. On that particular server, after an upgrade of any kind occurs (eg. Hot Fix, Patches, Releases). On...
Is it possible to customize TinyMCE HTML Editor?
The TinyMCE editor is the default for HTML fields. As TinyMCE is an Open Source project (TinyMCE - Develop) it looks like changes to the code are supported. I'm curious if anyone has made changes (to create custom buttons, for example, not just addin...
Which BR is responsible for state on SCTASK to get closed after respective RITM state is closed.
I can see that not every time the SCTASK state is getting closed after the attached RITM is getting closed. Which BR is responsible for state on SCTASK to get closed after respective RITM state is closed?
Ignore Mandatory Evaluation for Order Guides not working on Service Portal
Hi Guys, I have an issue where 'Ignore Mandatory Evaluation' is not working on Service Portal. Because of these the items with mandatory variables are automatically included in the order guide when accessing from Service Portal and I am not able to p...
Resolved! Inbound Action : did not create or update interaction using current
When i send email from external email id like gmail,yahoo etc ... to ServiceNow email id and I can able to see that email in received list and it's not creating an interaction based on our Inbound rule. this is giving the error : did not create or u...
Resolved! What is ESS Role in ServiceNow?
What is ESS Role in ServiceNow?
Project Planning Console: Screen hangs when trying to add/move project tasks
Hello, I have received a few incidents from users reporting issues with the project planning console. When users attempt to add project tasks on the planning console, the screen hangs on the 'Loading'. (See screenshot) . The issues is happening o...
Resolved! Need Help with UPS Address Validation
Hello,I'm working on integrating the UPS AVSL (Address Validation Street Level) API into ServiceNow. We are hoping to use this API to validate a street address-city-state-zip combination entered into fields (specifically Catalog Item Variables) on ou...
Business Rule not returning same value as Background script.
I have the following script that when run as a background script, runs perfectly. When I place it in an After Business Rule, the values for the conditions are no longer the same as when they were in the business rule. The variables in the IF statemen...
Resolved! What is the difference Query or addQuery?
What is the difference Query or addQuery?
Export Flow visually to PDF or similar.
Is there anyway we can graphically export a flow from flow designer to PDF or similar. Currently when a state holder asks to see the flow I use snipping tool and email it to them. I have also tried printing to pdf which works but again its not quite ...
Is there a way to print a flow designer
Is there a clean way to print a flow designer. I have SnagIT 11 and the scrolling window doesn't work.
