Resolved! CSM Workspace - Customize Change Management (Fields)
Hello, how can I customize the change management area in the CSM Workspace? BR
Forum Posts
File from local drive on network as data source
Hello All,We have an excel file in a drive on our local network updated daily by a webserver. It has limitations(as per the that team) to post it to a local drive.All import sets and transform maps are setup and currently excel file loaded manually e...
Resolved! SSH authentication or connection failure
Hi All, I am currently trying to use Custom SSH Activity designer in order to run some commands on target Linux/AIX hosts. I have defined the SSH Private Key credentials, tested it using "Test credential" UI and it passes fine. Also I have associated...
Resolved! Incident form automatically jumps / scolls to the Activity
When most users go to the incident form, the browser immediately jumps to the activity section of the incident form as if the Show Activity Stream button were pressed. This happens when going to an existing incident or creating a new one. I see this ...
Resolved! Are business stakeholder licenses product-specific?
We intend to use App Engine to build a workflow that will interact with APM, ITAM, GRC, and VRM. Even working closely with our account manager, I'm having a difficult time understanding who needs what license(s).I'm told that if process stakeholders ...
Resolved! did deleting table will be captured in update set??
If not do we need to delete them in individual instances?What need to be considered before deleting the table?Is parent table fields going to be affected if I deleted child table?Except schema map is there any other feature available in ServiceNow ...
How do you set a list field style for only a specific list view?
Hello experts,Do you know of any method on how you set a field style in a list for only a certain list view. For example I only want to display it for default view and not other views.Regards:Vaine
Grayed out list collector in flow designer
Hi Experts, i'm trying to raise a catalog request using the flow designer , the catalog item contains a mandatory List collector that i need to populate , but the list collector variable remain grayed out (see attached) . Kindly suggest if you know...
Create a SCTask in workflow based on variable selection
Hi All, i have a list, where there are 100's of asset data. Now the SCTask should be generated based on this variable selections.How to i perform this task in my Workflow ? now the requirement is :- If user's select 5 assets then 5 task should be gen...
@ mentions & Rich Text in Employee Center for My Tasks
We have enabled rich text and @ mentions for the activity in My Requests in the standard ticket configuration. https://docs.servicenow.com/bundle/washingtondc-platform-user-interface/page/build/service-portal/task/enable-instanceop-activity.html Has ...
Which role is required to view Konwledge article
Hi, Kindly suggest which role is required to view KB article . Thanks in advance
Preserve data for private system properties?
We're looking into using the "Private" option more liberally for system properties, which is intended for instance-specific properties and explicitly prevents the property from being accidentally moved to other instances via update sets.https://docs....
Resolved! [Virtual Agent] Use carousel input variable for decisionning
Hello all, I have to create a new custom greeting for my clients because they doesn't want the list display of topics.So i've created a carousel and the choice they make will determine wich topic block it'll launch.But i'm unable to select the variab...
Resolved! What is difference between Price and Recurring price column on catalog item form.
Hi, What is difference between Price and recurring price on catalog item form. Thanks,
Back to Box - Re-implementation in a Fresh ServiceNow Instance
Hi Team, Please provide your valuable suggestions from your past experience of executing something similar. I am sure we would have gone through these same set of questions with several ServiceNow customers.Many Thanks in Advance. Background - Custo...
