Hi everyone. We are trying to use Guided Tour and published in Production (not in QA or DEVELOPMENT) but we have some doubts in the real use of it. We want for example to publish a tour to creat projects but may be we are doing some things wrong be...
When I open Genie, and the Tasks tab has items for approval. I open the Tasks that are pending for my approval. The button "Approve" is active, but I do not see which task I am approving.
Thought I'd ask the question here before going out to SN support.Since our recent upgrade to Vancouver in test instance, we've hit an issue whereby the SOW Impact section, Service field now no longer returns any results. This is really only a problem...
Hi, I just recently created a dashboard containing widgets of different reports. Each widget displays data for a different user. How can I restrict these widgets to just that person?
Hello everyone! I have a question related to UI actions for workspaces. I want to select text from a text field in the workspace and use the window.getSelection() method in my UI action to do some things with it. But it doesn't work. How can I implem...
Hello everyone,what do I have to consider if someone wants to send me data to ServiceNow. We want to populate the Location table and the source is SAP. the connection was established successfully.How can I tell the SAP team in which format the inform...
Many companies who have not used ServiceNow have struggled to get a great experience with their working journey. Dependent on using e-mails for documenting requests, creating incidents during any work disruptions, and meeting requests to name a few. ...
We are trying to add a new search source in our Service Portal pointing to an internal source (outside of ServiceNow platform). Our internal dev team says this is not possible, but I have been seeing other forum posts showing it is possible to add ex...
データベースの更新契機で、notification経由でメール送信のテストをしていましたが、急にメールが送信されなくなりました。設定変更は特にしていませんが、何かしてしまった可能性はあります。。。このトラブルに対するアプローチを頂けますと幸いです。
We have recently cloned an instance. Post clone we noticed all data was missing. I reviewed clone logs and there is an entry the reads "excludes list" and has 100s of table listed. The tables we noticed missing data with are on this log entry but ARE...
Can anyone guide me how to discover fortinet firmware version and model discover for SNMP device and update them in the custom field? We got OID from Fortinet vendor and its working fine from fortinet while failing while extending a pattern 1.3.6.1.2...
Hello everyone, Would be possible to have LDAP Listener to create a user record in ServiceNow User table as soon as a new user record is inserted in Active Directory?Thanks,
My client already has a mid-server configured for their dev env. They would like to utilize the same mid-server for their UAT env. Is that possible? If yes, what are the steps required to implement this configuration?
Good Day All, I'm trying to find out if there is a way to add the functionality to the CSM portal that will allow customers to clear all their notification.
Hi All, In AI external search , When user start typing text related to searching document, some suggestions appears. If user clicks of any suggestion text, it redirects to sharepoint "sn_sp_con_sharepoint_external_search" and throwing message 'record...
