Hi ServiceNow Community, I am working on a new ServiceNow implementation and I will be mandating that developers create Automated Test Framework (ATF) tests wherever possible. Tests will be created as the platform is implemented, and will be built on...
Hi, I have catalog item with 2 variables i.e. Start Date and End Date .From this item, I have 2 reqs. as below:1. New variable var1 (radio button) should be populated as success if Task creation date is 5 days before Start Date else failure.2. New Va...
I am on a quest for consistency in my code. First off I work exclusively in scoped apps so I cannot use things like JSUtils as they are not available in a scoped application. You also cannot use .nil() in scopped applications either.Here is my go...
There are more than 6809879 records to be recovered And can i use the code below var deleted = new GlideRecord('sys_audit_delete');// Add an encoded query to filter the records you want to undeletedeleted.addEncodedQuery('tablename=cmdb_ci_network_ad...
When opening CTI window, the menu [More actions] is focused by default.How to disable this action? Hope that it does not auto-focus on the CTI menu.So thanks.
Hello all, I am looking to see if you can use Flow design to ask for Tier 2 or 3 Manager to approve requests, eg:>If card limit is less than 1000 then ask for Tier 3 Manager approval>If card limit is more than 1000 then ask for Tier 2 Manager approva...
Hi everyoneWe use SharePoint online as our internal intranet, and ServiceNow Knowledge Bases for our ITSM needs, and technology support articles. We're wanting to have the articles show up in SharePoint search results, is there a function for this? I...
User notifications have been updated in Utah. There is now a section called Delivery Channels, this was Notifications Channels in previous versions. There are new options available, for example Voice and Instant Message. I would like to know how...
Hi, As part of my requirement of displaying the the Confluence articles/page in ServiceNow, I have installed the Confluence plugin, set up the Confluence cloud spoke. I am using the 'Search Content' action of the Confluence spoke in my test workflow ...
Hi All,I have a requirement to hide approval and contact type field from the Requested Item table for ABC catalog item. I tried using UI policy but it didn't work. Please help me.Thanks,Sam
Been playing with some of the asmt_assessment tables but no luck so far.
Hi TeamWe are new to service now platform. Now I want to know from where we need to start in our company to get better understanding of the platform. So please guide me.
Hi Team, My PDI (dev94953) has not been waking up for the past 4-5 days.Could you please check and help me? Regards,Ravi
Hi All, I have a VIT from and there are 3 detections for that VIT. We have a field 'A' in the detection formI need to gliderecord the detection form and check the value of field 'A' for 3 records.If any of the value is 'true' for field 'A' , I have t...
I am trying to make our KB articles look they way our L&D team needs and so need to make the title a font called Archer.I was able to do it in the articles body playing with the HTML (as per below) but would really like to do it on the short descript...
