Hi how to hide the blue border on click of links in the service portal
unable to remove the blue border i have tried using the below css input:focus { outline:none !important; } kindly suggest what needs to be done attached the below screenshot
Forum Posts
Resolved! How to add an activity formatter to the sys_pop view of reference icon
I have added an activity formatter to the "sys_popup" view as described in the "Reference field icon" doc. However, the formatter does not appear in the layout when I click the reference icon. I can see other fields I've added to the sys_popup layout...
Resolved! File type not permitted or mime type does not match the file content
When trying to upload DLL files to the MID Server JAR Files section I am getting the following error: I have already go to security and added the file extension. I have even check the option to turn off the MIME checking. Anyone have any ideas?
Resolved! Approvals via E-mail (Inbound Action) require approval licences
Hi Guys,I need your help.Could you tell me if the use of inbound actions to approve only via e-mail needs approval licenses?In this scenario, users are in sys_user table, but not has any kind of license. Regards
Resolved! is it possible to have multiple smtp accounts in email accounts
Hi, We have a requirement like we need to send notifications from related to Case Management and SLA of cases from 'abc@mail.com' because our production instance has some other applications like ITSM, changing the existing SMTP mail addresss reflect...
The attribute 'Allow public' cannot be added to a system Dictionary Entry record unless maint.
Hello, i am trying to add a dictionary attribute but then i face with the following error:The attribute 'Allow public' cannot be added to a system Dictionary Entry record unless maint.I can't find any solution for that?? Thanks in advance
Automated License revoke
Dear all,We are currently searching for a way to automate licenses.We see that we come near the maximum of licenses we bought from servicenow but also see a lot of itil users that do use servicenow at all for a longer period.Our idea is to revoke lic...
Resolved! Internal Error
I am getting Internal Error when trying to Test the flow. This is the part that is causing the issue. Any clue why? This was working last week but not now.
Resolved! Failed running Flow Action from Data Source Import Set
My Goal is to learn how can i use Import Sets to bring external data to servicenow, so all that I am describing below is running on my PDI. When I try to load data from my Data Source I get an erro stating that my action inputs where not informed, b...
Resolved! KB articles is to set the Valid To date one year from the Published date. it's working fine now . should not allow more than one year from publish date . How can we restrict.
KB articles is to set the Valid To date one year from the Published date. it's working fine now . should not allow more than one year from publish date . How can we restrict.
How to pull specific record from HR profile table list through ATF
Hello, I m working on a atf where i need to open specific record from HR profile table and validate some of the field. I have used below step1) Create user ( Here I am creating two user . One is user and other will act as a agent)2) Impersonate with ...
If activity multiple conditions usage
Hi everyone,I have this requirement, in which i have to use multiple conditions in if loop.For e.g., their are three conditions in if loop A, B, C(No). and their are resembling checkboxes on the RITM record as well for those conditions. If any of tho...
XTM integration with ServiceNow for Lacalization
Hi Guys, Is anybody here successfully configure XTM TMS for localization in ServiceNow?I am stuck in configuration part even after following ServiceNow Doc, I have couple of question related to that.Is anybody expert in integration can help me with f...
Applies on target record option in catalog ui policies not working
Hi, i have create a record producer with more number of fields, and i want to hide some fields based on previous selection .I have created ui policy and since i want the same hidden fields in target record in table , i have checked the option applies...
Can we use ITOM ServiceMapping with data from an external source
Our customer has purchased the ITOM licence package so has Service Mapping. They would like to use an external tool to discover CI's - can we use the ServiceMapping application to map the relationships when the data comes from an external product i.e...
