Wanting to build a report or query or something to show a list of cmdb_ci_computer that has a particular software installed (i figured on conditioning off of manufacturer in order to get different versions captured) and wanted the output to have th...
No matter how advanced we get the trials and tribulations of mapping IT apples to apples is still a quandry. As the CMDB process owner I have operated under the notion of that which I have read regarding standing up and managing a CMDB - You do NOT w...
I have a table that extends task, with a workflow that triggers approval requests. I want to send a custom email notification for the approver. The one I created is triggered from the same event (approval.inserted) as the OOB notification for approva...
Hi ServiceNow Community Developers, We created an empty catalog item to use as a separator within our Service catalog items however it's no longer working after the upgrade. It's been working all along in all the prior ServiceNow versions however aft...
When creating a Child Epic, I would like the Priority & Color fields copied from the parent Epic. This function is completed using the Business Rule "Update epic using parent epic". I’m able to update the script to copy other fields, but not Priority...
Hi all -- I have noticed some odd behaviour in my instance and I'm wondering if this is a "servicenowism" or if it is something I can fix myself...This is in a production instance running Tokyo 9_2a using the "traditional" UI16 interface.As it seems,...
Hello, Currently I am working in Paris version, I am trying to test add attachments things through portal with using ATF but I am getting weird errors. I am attaching pictures also, Can any one help me on this please. Errors: 1) Invalid Table ( Ple...
Post San Diego upgrade the spellchecker functionality disappeared for email client. The browser spell check works for Worknotes section but it doesn't for the email client. Any suggestions
Hi Team, I am working on ServiceNow to Snowflake OAUTH Connection and at the stage of get oauth token from rest message we are receiving Unauthorized error and in logs we could see the error details as "Exception on redirect flow - invalid_request, M...
Hi friends, as the Subject states: their is a Messages table, sys_ui_message, which is restricted to the admin role OOB.Does anyone know why it is so restricted? thanks in advance /Tommy
Hi All, We have a Catalog Item that we would like to hide from end users. We would still like the Service Desk to be able to use this Catalog Item to raise requests on behalf of end users. We have added User Criteria to the Catalog Item to the Av...
I've found several posts regarding trouble with generation of fiscal calendars, but I've not found anything that seem to actually answer the issue I'm having. If you know of a previous post, by all means, feel free to let me know. We've been on SNow ...
When I copy a table and paste it into the knowledge article a lot of funky stuff happens...I'm going to post them on separate questions...its really very frustrating..this being one of them. Example I have a table with two columns I want them to be t...
Hi all,We have an UI Page for condition builder. On this UI Page, there is a filter that has this code ,HTML code : <?xml version="1.0" encoding="utf-8" ?><j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null"><g:u...
When trying to Add a label in Visual task board get error message "you do not have permission to create a label". User has Admin rights + roles global_tags_creator and tags_admin role. We've tried with other users with the same rights and still get t...