Hi, We have a requirement like we need to send notifications from related to Case Management and SLA of cases from 'abc@mail.com' because our production instance has some other applications like ITSM, changing the existing SMTP mail addresss reflect...
Hello, i am trying to add a dictionary attribute but then i face with the following error:The attribute 'Allow public' cannot be added to a system Dictionary Entry record unless maint.I can't find any solution for that?? Thanks in advance
Dear all,We are currently searching for a way to automate licenses.We see that we come near the maximum of licenses we bought from servicenow but also see a lot of itil users that do use servicenow at all for a longer period.Our idea is to revoke lic...
I am getting Internal Error when trying to Test the flow. This is the part that is causing the issue. Any clue why? This was working last week but not now.
My Goal is to learn how can i use Import Sets to bring external data to servicenow, so all that I am describing below is running on my PDI. When I try to load data from my Data Source I get an erro stating that my action inputs where not informed, b...
KB articles is to set the Valid To date one year from the Published date. it's working fine now . should not allow more than one year from publish date . How can we restrict.
Hello, I m working on a atf where i need to open specific record from HR profile table and validate some of the field. I have used below step1) Create user ( Here I am creating two user . One is user and other will act as a agent)2) Impersonate with ...
Hi everyone,I have this requirement, in which i have to use multiple conditions in if loop.For e.g., their are three conditions in if loop A, B, C(No). and their are resembling checkboxes on the RITM record as well for those conditions. If any of tho...
Hi Guys, Is anybody here successfully configure XTM TMS for localization in ServiceNow?I am stuck in configuration part even after following ServiceNow Doc, I have couple of question related to that.Is anybody expert in integration can help me with f...
Hi, i have create a record producer with more number of fields, and i want to hide some fields based on previous selection .I have created ui policy and since i want the same hidden fields in target record in table , i have checked the option applies...
Our customer has purchased the ITOM licence package so has Service Mapping. They would like to use an external tool to discover CI's - can we use the ServiceMapping application to map the relationships when the data comes from an external product i.e...
Hi All, I’m trying to lock down an icon link widget on the portal to specific groups, but it only worked on my non-production instance and not my production instance. I did the following: The ‘Com.glide.service-portal.user-criteria’ plugin was instal...
Hello Experts, We are trying to get all the mailboxes created in Azure AD to our ServiceNow Table via an Import set. For creating these mailboxes, we have a catalog Item which once raised, we have created a custom ServiceNow Flow Designer Action whic...
Have you ever been frustrated by the limited logic available in ServiceNow user criteria? You're not alone. Many developers find themselves scripting custom logic to show or hide catalog items, knowledge articles, widgets, and other elements.But ther...
I have noticed that my comments on the community platform are consistently put on hold for approval, with wait times of up to 1 hour before being accepted or rejected. Surprisingly, this issue seems to be specific to my account, as my colleagues don'...
