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Resolved! How to get access to the enitre System Logs module?

I want to give the integration person(Asset Team) a role "integration_specialist" and provide access to the System Logs module. He will be running the SCCM Integration and uCMDB integration so he wants to look into logs that support integration. I se...

Community Alums by Community Alums  
  • 6707 Views
  • 3 replies
  • 3 helpfuls

Database view not limiting results

I've created a simple view for reporting use in our data warehouse on the Hardware (alm_hardware) table.  Only assets that are "In Use" should be in the view, but it's not limiting the assets and I can't figure out why (we aren't using life cycle yet...

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gjz by Mega Sage
  • 1636 Views
  • 7 replies
  • 0 helpfuls

How to hide attachment icon from Compose Email

We've enabled our users from request item to click "Send Email" and give them option to compose and send an email to any email address.  With this functionality we would like hide the attachment icon (see image) from the compose email client and forc...

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damirkreho by Tera Contributor
  • 1451 Views
  • 2 replies
  • 0 helpfuls

Copy SysIds in Bulk

Did you ever get any use case where you need to copy SysIDs in bulk from a list view.Use Case: There is some matrix that you need to validate in your script. You need to store the sysids in a property. One option is to export the CSV with Sys id fiel...

Bulk SysIds.gif DeepakNegi_0-1692285840225.png
Community Alums by Community Alums  
  • 1160 Views
  • 1 replies
  • 2 helpfuls

Flow Designer - Closing SCTask NOT Closing RITM

I am working with Flows for Catalog Items, where assignment groups are based on variable selections. That routing is working fine. Once the SCTask closes, the RITM should auto-close, matching the state of the SCTask. What am I missing for the SCTask ...

Marriam by Tera Contributor
  • 3110 Views
  • 3 replies
  • 0 helpfuls