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Customizing My approvals in Mobile views

The pictures shows the mobile views for approvals.Clicking on show record in approval for  gives information(short description, quantity) about the request.Is there anyway to make all the details like (short description, quantity)appear underneath  o...

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okalaila by Kilo Explorer
  • 2576 Views
  • 5 replies
  • 0 helpfuls

Dates

How can I run reports with dates and without the time stamp?  For example, I am using closed by date and getting:06/09/2023 03:29:53 PMI would like this to report as 06/09/2023.  

TB1 by Tera Contributor
  • 501 Views
  • 2 replies
  • 0 helpfuls

Resolved! Closed By

I have a report created that is showing extra data. Specifically it is showing various types of tasks closed by (empty).I am trying to show various tasks closed by staff or in this case by and individual.  Here I am also trying to remove the empty cl...

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TB1 by Tera Contributor
  • 684 Views
  • 1 replies
  • 1 helpfuls

external user access to ServiceNow

Could someone please help share the possible ways to enable external user (dealers, channel partners) access to ServiceNow. Creating guest AD account is one option, what are the other possible ways, okta/peoplesoft/ login via google, etc.? 

Alka Sharma by Tera Contributor
  • 1373 Views
  • 2 replies
  • 0 helpfuls

Creating ATF with Script

I am trying to create an ATF test with a script. I'm getting along pretty well until I have to create a step that references a previous step. For example, this Record Update step. I want to be able to put a record that was previously created by the t...

snoozer by Mega Guru
  • 1530 Views
  • 3 replies
  • 0 helpfuls

Resolved! Deleted Business Application form

Hello, I've some how I deleted 'Business Applications' form which comes default with PDI/DEV instance and this deletion happened through an update set. Is there any way that can be reverted back to original or do I've to create manually. Thanks, Kish...

Kishore32 by Tera Contributor
  • 3497 Views
  • 16 replies
  • 1 helpfuls