I'm attempting to make a custom SC Category Page for our Service Portal. When I clone the base SC Category Page, the clone says "You do not have permission to see this category" even though I haven't made any changes. I don't see any dependencies or ...
Hi everyone,There is custom table which needs to get the database instance relationship with server and server relationships with business service records.Getting database instance relationship with server is completed, as database instance has only ...
When using @mention for John Smith I get 4 options and can't see any other user properties to know which one is correct one to select. How can we add attribute like job title or userid to this display?
Hi All,I'm trying to create a reusable subflow to deal with the event of if catalog task = closed incomplete then close requested item as closed incomplete OR if approval = reject then closed catalog task as closed rejected etc. To fasten the creatio...
Hi All Our LDAP sync has stopped picking up changes. I'm not sure at what point it stopped working, i suspect it was after the upgrade to San Diego. The LDAP listener connects successfully and shows active.The MID Server is up and running and all oth...
Hi,A workday professional needs to pull attachments from ServiceNow as soon as a request is submitted (the attachment will be in the request). As an SN admin, I need to provide him with the API so that they can pull the attachment. How do I get the c...
Hello, Servicenow PDI is offline from past 10 days. How to contact support to resolve this? Or anyone facing similar issue?Regards,Jainil 
How to generate multiple RITMS (for a single catalog item) under same REQ? I have a few check boxes on the catalog item and based on the user selection it should trigger related catalog items using flow designer. It should give single REQ with multip...
I am trying to customize a cloned header menu widget in Service Portal and have links for Approval notifications in the portal banner run an angular function instead of an ng-href link. For some reason I cannot get any custom ng-click function to wo...
From where exactly the software model result field is getting populated on software installations table ?
Hi - I am looking for a way to have standard change records created using field values from the ServiceNow support site. When a patch, hot fix or family version update is scheduled for any of our instances I would like to automate the creation of the...
Hi, I have a table with 5000 records and duplicate records by name. but I want show to only unique records by in reference variable. for that I'm using advance reference qualifier. But issue is its taking some time to load. please help to do this in ...
I am trying to create a UI Action for an incident to be created when a contract substate is aborted.I am very new to script and UI action is not covered in the SNAF course. It will be much appreciated if anyone could help out. I have tried to create ...
Dear All, I am creating ATF steps for splitting a remediation task but I have encountered some errors. It's either that my script doesn't open the table or it can't edit the short description of the record.The previous step of this is a Record query ...
Hi All ,When we tried to execute the simple stored procedure we received the following error. What may be causing it? java.sql.SQLException: Unsupported feature at oracle.jdbc.driver.OracleParameterMetaData.getParameterMode(OracleParameterMetaData....
