ServiceNow Events - Apache Kafka Integration
Hi,Has anyone done ServiceNow Events - Apache Kafka Integration?we need to send ServiceNow events to Apache Kafka but i guess Apache Kafka is not that supported with APIs. any suggestions pls?
Forum Posts
Resolved! Contextual Search -- Limiting search to specified knowledge bases or catalogs?
I've been working with contextual search in Fuji. I feel like I'm missing something here in that there is no apparent configuration for what knowledge bases or catalogs the search can be limited toward. It sniffs of "one size fits all" in a relea...
How does "Opt-In" in the ServiceNow Store work?
Does anybody know if the available applications in the SN store are tied to our subscription, so that I'm only able to install applications we have a compatible license for? This came up because we wanted to install Service Operations Workspace on ou...
How to make default query of reference field based on another reference field service portal widget
Hello All,First of all, I don't know much about the service portal side so please ignore the obvious mistakes. I am trying to make the reference qualifier dynamic based on the value of the other reference field.The below is part of "Online check-in...
How to save activity stream filter settings in agent workspace
1. can I setup a default activity stream filter to roll out to all agents? 2. if an agents changes the activity stream filter in a record and saves the setting, it is only saved for this record. How can i configure that these changes are saved as de...
Database View with Left Join show unwanted "duplicate" records
I want to showAll cis thatu_core_ci = truesys_class_name = 'cmdb_ci_service' || sys_class_name = 'u_cmdb_ci_business_application'If they have a parent ci that is a business application in the ci relationship table, show that relationship, otherwise j...
Discovery Status stuck and stays in 'Starting ' state for Discovery Schedule.
Discovery Status stays in 'Starting ' state for Discovery Schedule.But when i ran quick discovery, it is started and completed successfully.
Resolved! Find Agents functionality : Assignment Workbench
We are using Find agents functionality of Assignment workbench on case form. Snapshot below: When we click on find agent icon and select an assignee and click on assign, refer snapshot: System assigns the case to the member and doesn't ask to fill ...
Resolved! Email notification with link to tickets
Hi everyone, We have a requirement where we place request to retire a specific group. A request is generated and approval is sent to group manager.Before retiring the group, the manager should see if any ticket is assigned to group, and then approve ...
Resolved! View tickets in tab on portal page
Hi everyone, We need to show all tickets opened by a user on the portal page.I checked the oob widget, but it shows all the tickets in a single list.i want them to be available on separate tabs.Will it be possible to create tabbed portal form to achi...
Resolved! What is the difference between "Data Source" and "Table" in reports?
What is the difference between "Data Source" and "Table" in reports?
Can We install RPA Hub in PDI?
@Chuck Tomasi It was great session on RPA hub. I am interested to learn more on this and have a question. How do we install RPA hub PLUGIN in PDI?
Resolved! How does the "This helped" button work in contextual search?
A while ago I set up contextual search for certain catalog items, where knowledge base articles appear as you type in the short description of the catalog item. When you open the contextual search results, a button labeled "This helped" appears. I ne...
Resolved! how to upload multiple files with the attachment variable
have attachment variable but when we try to upload a second file it overrides the 1st one
Global Search field color?
Hello, I recently made changes via the branding editor and added a theme. The Global Search field changed colors to match my theme, but it's the same color as my text. I can't seem to find a setting in the Branding Editor or the custom theme to s...