Resolved! For each item in flow designer
Could you please provide any simple example of for each item use on incident table which could use loop up records aslo . I wanted to understand the actual execution of it .
Forum Posts
Resolved! How can you reassign a Data Certification Task to another?
We've set up data certification on business services. Assignment Type = User fieldAssigned to = Managed byWhen the schedule ran, it went to the Managed by of the service at the time as expected. It was the wrong person so we changed the service's M...
Resolved! Flow Designer - How to ask approval based on "Look Up Records"
Hello! I have a catalog item field (list collector) where the user needs to select some screens they want to access. Each of this screens have a user associated as Approver/Manager. We've created a table to associate each selected requested screen t...
Resolved! How to set the 'Email user label' from script?
How to set the 'Email user label' from script or notification form? You can modify the 'From' field on an email by using the method 'setFrom' or by setting it in the field 'From' on the Notification. https://developer.servicenow.com/app.do#!/api_...
Resolved! Delete a Knowledge Base
Hello, We create several Knowledge Bases on TEST instance and we would like to delete them.How can we do that? I Don't find. Please, be precise I am a novice. Thanks a lot, Sandra
What's the role of sales and presales person?
What's the various roles/responsibilities of sales and presales person?
Report of fields tracked in History for certain table
Is there an easy way to identify fields tracked in History? Lets say I want to know, which field changes are captured for table [alm_hardware] and [alm_asset], which it extends. How would one do that? Thanks
Resolved! ''Auto assessment business rule'' not created for trigger condition of Survey in DEV.
When we create a survey to trigger it we have given a trigger condition but in that the 'Auto assessment business rule' Bussiness rule which should auto generate but is not generating OOB. And when we try to create and attache it it is not working fo...
Flow Designer - update an HTML field with the content of another HTML field
Hi all, In Flow Designer we are updating a record. Some of its fields are HTML fields and are to be updated with the content of other HTML fields. Instead of the content however, what we get is something like this: com.glide.glideobject.GlideHTML@dbe...
Resolved! Update OOTB Asset-CI install status mapping
Hi, On the asset-ci Install status mapping table, i have a requirement to deactivate or modified some of the records.For exemple I need to set "In Transit" Asset State to "Active = false". I can't modify the fields as they are greyed out.What is the...
Playbook Activity Card missing buttons??
Hello Community,do you know which is the correct role for a user to be able to see the Mark completed button in a playbook activity card?As admin user I can see the button. as itil user I cannot see the button: We have tried many different roles wi...
Issues paging with Verizon vtext
Hi everyone, last night we began experiencing an issue with email notifications sent to Verizon phones via phone number @vtext.com. The issue appears to be intermittent with about a 33% success rate. ServiceNow consistently creates the notification, ...
Adding Custom User Property to User Experience Analytics Dashboard
Hello,We are looking to implement a custom User Property for the User Experience Analytics Dashboard. We have already know that custom user properties can be added to this Dashboard by updating a custom service portal widget to call the"setUserP...
cmdb "form factor" field
Hi, Recently i got a requirement to add "form factor" field for different classes of CI's. I see this field "form factor" is available in cmdb_ci_computer, cmdb_ci_memory_module tables. I want this field to be available in cmdb_ci table and a...
Rollback Fix script
Hi, After i have run a fix, all my 'Locigiciels' field in all records have been emptied. How can I restore the old values to these records? Thanks