I own a Virtual Task Board and I have shared it with other members. I want to add a co-owner to the VTB so that we can both go in and make certain changes. For example, I was out of the office and one of the VTB members wanted to change the name of...
Hi,I'm trying to get the Task assigned_to name from a Task and paste the name to another Task work notes.Ex.: From Task 1, I want to get the Task assigned_to name and then paste the name to the Task3 work notesI tried with that script inTask1workflow...
I would like to parse the below JSON format and then use the query which is mentioned in the first part to glide the records & update the value mentioned in the JSON second part to the table. How to parse this object? { "company.employeeIN1201222,100...
I created a new Record Producer on sn_vdr_risk_asmt_vendor_engagement table in GRC:Vendor Risk Managementafter the record created Im trying to get the variables values by simply using current.variables.variable_name but always getting this message:co...
Hi folks, we have some CIs with '=' in the name. We can't find it using the global search unless we remove the '=' character. Is there anyway we can enable the global search to accept '=' character or is it the platform limited capability? Thanks!!
Hi, Guys. I stumbled upon this interesting observation. So when I did this: var t = ["Finance", "Sales"]; var t1 = gs.getUser().getRecord().getDisplayValue('department'); gs.log(t.indexOf(t1)); this will always evaluate to -1. It's very odd because...
Hi all, I have used the inactivity monitor to fire an event and I am using that event to trigger a notification. However, I need the notifications to be sent during business hours only. I.e. 0600-1800. Could you tell me how I do that?
State is stuck in "Draft" in Typo handling entry. I have tried to publish the search sources, synonyms, stop words and genius results. Whenever i try to edit this record i cant see the publish button. i am getting an error message: " you cannot pu...
We have installed Mid servers in the past and it has gone fine, but yesterday we tried creating another mid server and everything seemed to go fine server side. The installer said it was successful and the mid server service is showing up in services...
In one of my test, i want to select value from one drop down and multiple values in another drop down. It is service portal application with custom UI hence first step i am using is 'Open Service Portal Page (custom ui)' and then set component value ...
We want to data encryption in the rest based integration. I found this GlideCertificateEncryption.generateMac api and method to do key based encryption. But it didnt have any example on how to use this in our scripted rest api.It would be great if so...
We are trying to display the Knowledge articles (from ServiceNow) in the SharePoint search and wanted to get some ideas from the experts here on the same. One of the key elements is if the user criteria defined in ServiceNow will further filter the r...
I've been having issue with the currency on my ServiceNow instance. I managed to change the currency options when I created the catalog items to include the Australian dollar but despite that when you order the item, the cart displays the price in po...
Good day! D Does anybody here have done this before on your instance? Basically, we need know how to configure an identity provider from 2 different Okta instances for 2 different Idps. Let's say you work for a government and you setup an Okta in...
Hi Experts, How to call a Workflow in flow designer. I know in flow designer there is a action called call a workflow from this action we have to select the workflow but what to do when the desired workflow is not showing up in the dropdown. Even the...
