MS Teams installation failed
Hello! When I'm trying to install Microsoft Teams it tells me that the installation has failed. With other instances there is no problem. Any idea what it could be?
Forum Posts
Record Producer Best Practice for Scoped Applications
Hi,We've created a custom application with it's own scope that has record producers that reside within a Catalog within the app.We find however that if we want to make minor changes to one of the record producers in the app it seems excessive to have...
How to create a time picker in Catalog form (In Service Portal)
Hello everyone, The request is, we need a field in catalog form (in portal) which should display the dates with time frame. We don't have any OOB field type for that rather than "date/time". Below example for your reference, The field should be a ca...
I want to enable the "Post a Question" functionality in Service portal
Hi, We have a functionality called Social Q&A, once enabled we can see the "Post a Question" in knowledge module. The requirement is to replicate the same functionality in the Service portal. Got many reference related to "Ask a Question" in which th...
Resolved! Problem validating API Credentials with Microsoft Exchange Online spoke
Hi,As part of our ongoing SIR implementation, we are configuring the Microsoft Exchange Online spoke. We are having trouble with the Connection Settings, and the API Credentials. The API Credentials will not authenticate. We have worked with our inte...
Resolved! creating and displaying a mandatory and editable variable only on the 1st task of a catalog item
I'm having a requirement where we need to create and display one extra variable only on the 1st task of a RITM for a catalog item.that variable should be mandatory, should copy the name of person from requested for field and editable only by the grou...
unknown for model
I am doing a simple transform map. I have a staging table with two fields 'name;, 'time type'. Transform map target table is 'cmdb_ci_computer'. I did two field maps name and time type with coalescing on the name. The created records are pointing ...
Can not inactive Scheduled Data Import in ServiceNow.
Hello, I have created 2 same scheduled data import by mistakeas below. And I want to change the active to false for run Daily but I can not update any field and will show the following error. (Also can not delete the record)Does any one know how I ca...
How prevent or restrict the usage of ?.do back door to backend
Does anyone know how we could either prevent or at least restrict the usage of "?.do" back door to backend? As you well know, many customer wants to restrict the end users = roleless users of going to backend. As there are some OOTB ways to automatic...
Reports on email received from
Hi All, Need to generate report on emails, where received from should be more than one recipients, please advice how to achieve this, can I do it through database views or can I try using email script, I also tried condition filter "greater than or ...
Resolved! Ui Page: Access Client Script Variables in HTML
Hi,I am trying to figure out how to access a Client Script variable in the HTML code on a UI page.My goal is to have a g:ui_reference field on the page which is prepopulated with a sys_id (and correct display value) that is fetched from a UI Action.I...
skipped upgrade items show no difference when attempting to resolve
Have just completed the upgrade of non prod instance from Rome Patch 9b to Tokyo.Running the Upgrade Preview showed 59 records predicted to be skipped and reviewing these they contained customisations. After running the upgrade there were 411 skipped...
Project workspace hide the Resource option
Hi All, Need help .!We have installed the new project workspace plugin sn_pw. in that my client requirement is need to hide the Resource option from the Classic Planning console. as show in the below attached image. Thanks in advance.
Resolved! Import XML error - Permission Dinied
Hello, I have faced an issue I have not faced before. When I try to import an xml file to QA instance, that is dinied with below error.Skipping record for table sys_user_role and id <sys_id> - permission denied Because I am using security admin user,...
Menu view in Dev Instance
I have a personal Dev instance however, I am unable to see how I view ServiceNow in the standard menu format. My intent is not so much 'development' but rather to test out difference capabilities and possibly develop later if I see gaps. For instance...
