What are the interview questions on Script Include and GlideAjax
And what kind of real scenario interviewer can ask?
Forum Posts
Resolved! Prevent SG-SCCM from Overwriting Normalized Manufacturer Name
Hello -I've recently turned on Normalization Data Services to normalize the Company/Manufacturer names in our CIs, but the daily SG-SCCM import is reverting those changes. What's the best way to approach this issue? We're largely a HP shop, so we hav...
Resolved! How to compare current value with previous value?
I expected this small piece of code to show the value from this iteration and the previousvar ce = new GlideAggregate('cert_element'); count = 0; ce.addAggregate('COUNT', 'configuration_item'); //ce.addQuery('sys_created_on', '>=', '2022-12-05'); ce....
I want to change the logo image on the login page.
I would like to change the logo included in the header of the login page in ServiceManagement.How should I change it?The banner image in the Basic Configuration UI16 was changed, but the banner displayed on the login page was not changed.
New Field on catalog task.
Hi, I want to create a custom field on catalog task and want it to be visible for my particular catalog item (Database Request). If I am submitting any request from database request catalog item then it should create a catalog task with that custom f...
Prevent drill-down/click-through on the 'Report' and 'Performance Analytics' widgets on Service Portal
Hello Community, I am in the process of implementing dashboards on our Service Portal that will be displayed to certain groups of authenticated users. I am looking at using the 'Report' and 'Performance Analytics' widgets to display the data. However...
How to hide particular workspaces based on the user role.
Hi Everyone, We have an option called 'workspace' on the banner of the san Diego version, and some workspaces are listed over there. How to hide particular workspaces based on the user role. please suggest. Thank you. Sanjay.
Resolved! Gear Icon in Banner Frame
Good Day In the Rome release there was a gear icon for system settings in the banner frame. I do not see that gear icon in San Diego. I would like to select the delegated developer option from the system settings. Can someone please help? Thanks
How to enable translated email layouts/templates to notification translations?
Hi! I've been using static translation for the notifications and already done the following steps:installed the Glide Notification Translation (com.glide.notification.translation) plugincreated "glide.email.outbound.static_translation.enabled" system...
How to make a report from or similar to background script output?
I have this script that gives the results that I want but I want to put this into a report. I'd like to group by these different groupings I have. I will also want to group by an additional column "Audit" and maybe "created by" as well as "Date" as...
Create Favorites automatically for ITIL users
Hi,When we add someone new to ServiceNow as a "Process User" which assigns the ITIL role, is there a way to automatically set their left menu favourites to specific things like My work, my group’s work, watched incidents. Thanks!
Best practice around storing external API tokens.
I am working on integrating a few end points of our api into an incident form so our users can automatically create records on creation, or manually on update. The UI side of things are pretty straight forward, where I'm a little hung up on is with ...
GlideFlow not Defined in Catalog Client Script
Hi, I'm trying to use a GlideFlow in my catalog client script. However, the exception "GlideFlow is not defined" will be thrown in the portal. I have seen on KB0819725, that we can add the GlideFlow dependency in a widget. So the question here is, ...
Flow designer : Make a custom action so i can get display name from sys_id
Hello folks,I´m trying to get some names from a "Look up Records" action, however it only gives me the Sys id. So now i´m trying to make a custom action, but it is not returning any values? Any ideas how to fix it?thanks
Resolved! Delete Demo Data
Hello, In Dev instance, there are some users from Azure active directory. I want to create a ticket to clear all demo data. Users from azure dierectory will also be deleted or not? thank you!