Data Source Rest API
Hi , I want to get data from an api for a table in my instance. I don't see a good tutorial or something for doing this. Can you help me please ? Thanks
Forum Posts
Data Source is pulling only 1000 records from LDAP server
Hi Guys, I have connected to LDAP server and then created OU definitions. I also created data source for it and then when i click on 'Load all records' , SNOW is pulling only 1000 records. I have enabled 'paging' but it doesn't help. LDAP OU defi...
what are the licences required to manage the knowledge management?
Hi ,What are the licences required to manage Knowledge Management?Is the ITIL role is neccessary to KM?Thanks,Mallappa
Invalid 'Access Control' record even though the selected outside table 'Contact' is allowed
Invalid 'Access Control' record even though the selected outside table 'Contact' is allowed. A table level Access Control on an outside table cannot contain a condition or script. Only roles are allowed. I donot want to create my ACL in CSM scope as ...
Resolved! Get specific values from OData JSON Object in Flow Designer Action Script Step
Hello All, I've created a flow designer action that gets me devices from the microsoft intune graph API. I get the expected result, but I am unable to extract specific values from the response body. The script step to get the value "id" from the JSON...
How to add Related List to the record in Service Portal
Hi I have requirement to add one of the related list to the portal page to create a child ticket, this was there in the UI but I want to add it to portal when they open any ticket. how to add it. Thank you
Resolved! Set value for list type field
Hi, I have a field list type and i want to push values in this field with a script like thisthis._case.u_logiciels.push('ADP GTA');but i can't do this. Is-he possible to do this ? How i can set values in list field with script ? Thanks
Resolved! How to check users who has specific multiple roles using table filtering
I would like to check users who has specific multiple roles and the number of them using table filtering (without scripting).(e.g. users who has itil role and catalog_admin role) Does anyone have some answer to this question?Any help would be greatly...
Resolved! Remove all part of a string from a specific string
Hi, I have a description like this for all my records :But i want to remove from the description who is an HTML type variable all the part who start with 'Les champs suivants'.How I can do that ?
AI Search result icons like on catalog items?
Hi everyone. So when searching with AI Search, if the search results are catalog items, the search result icon next to the search result is the same icon as defined on the catalog item. If I want that on another result type, what do I define in the E...
Resolved! Seeing blank List when logging in to Agent Workspace as non admin user
Dear - I have created Agent Workspace using App Engine Studio, How do we assign access to the URL to Agents (non developer). I can see the Case data getting populated when I am logged in as Admin, but how to give access to others.Please tell me which...
Confluence Wiki to ServiceNow Knowledge Base migration?
I have a Confluence Wiki of approx. 2,500 articles I need to migrate to a ServiceNow Knowledge Base. Has anyone else done this or something similar without doing it article by article? I am looking for efficient techniques to speed up this process. M...
Resolved! What is the difference between Platform encryption
what is the difference between the below two ? Cloud Encryption entitlement within the Platform Encryption product for the Database Encryption and Platform Encryption entitlements (Cloud Encryption and Column Level Encryption Enterprise)
Resolved! System Log Retention Time
Hi, I believe there must be a defined time for which system logs in ServiceNow are retained. We need to explore the option of increasing this default time for retention of system logs in ServiceNow (Tokyo release). I am therefore after the following ...
Is there a REST API to update multiple rows in a table as a batch?
Hi There - I noticed that there is a BATCH API (https://developer.servicenow.com/dev.do#!/reference/api/paris/rest/batch-api) to send multiple requests to ServiceNow as a batch. The example shows support for batching multiple GET and POST requests. ...