Hi! Need help in workflow(sc_request) wait for condition activity... I have this workflow and we just need to create a "Wait for condition" ,so that if the answer is true, it will create task (another workflow activity) The script seems fine to me b...
Hi, I am trying to setup the Sharepoint Spoke but there is conflicting information about how to The docs detail several steps from creating JKS-certificate to adding JWT keys and JWT provider and then creating the OAuth Profile and connection. ht...
Hi All,I think i'm missing something super obvious, but I can't seem to find a way to pull a report of catalog items that have never been ordered.I have figured out that the base system report "most commonly requested items" excludes items with a cou...
Hi all , I'm trying to find the merits of using servicenow S2P, compared with other platforms likes Coupa, Oracle, Ariba, etc. Can someone help me with this
Hello Community! Requirement is do not get a location type choice value (cluster values) from filter in list view. We have a support location (List type referring to location table) field on custom table. And location table we have location type fiel...
We have changed the Description field to an HTML field so that we can include pictures in the field.We send incidents to a remote instance using the Remote Instance spoke of Integration Hub.As part of the integration with remote instance, we send att...
Hi All, Just checking if anyone has implemented copying the rejections comments from Service Portal to the RITM. Rejection comments is being copied and working if the rejection is done in the native view. But when the approver rejects in the Service ...
I have enabled SSO - however i have two login methods available. I would like the external login to the default please. Can you walk me through this process? I do not want the local login being primary - as the external login uses our SSO service.
We would like to set our Knowledge Portal to auto expand the "Show All" for our knowledge bases. Is there a property that can make this change?
Hi All, I just wanted to understand what does the method getExtensions returns in the GlideScriptedExtensionPoint? Why the methods defined in the extension point has to run N number of times (Extensions)? For example: var eps = new GlideScriptedExt...
Hello! I am working on a custom workflow, order guide that involves allowing users to book travel and items through a travel coordinator through ServiceNOW. We decided to use an order guide to fulfill this request. Unfortunately, the prices of thes...
NOTE :- When I use " * " in reference field it is populate Results but for Without " * " its not . how can I get Same results without * , Thank you. I I I I used following 2 Approach But both are Failed. Approach 1 ) attribute in reference fie...
I have a usecase that an email will create, an incident and based on the short description and description. Based on some AI mechanism. Can someone help me understand what AI mechanism we can use to achieve the same.
Morning all,I'm looking for some advice on what the best method would be for transferring Service Catalog Item Icons/Images from Dev -> Test. We are running the Fuji release and have built ~55 items that each have an icon associated with them. The pr...
Hi folk, I have a requirement to hide a page variant as per role/group i am unable to add audience in the OOB, so i duplicated it, now i want to inactivate OOB, any idea/thoughts. Any help appriciated, Thanks advance.
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