Recently we converted SCCM integration to new Service Graph SCCM integration, and now we are getting duplicate Windows Server CI's being created with Discovery Source = "SG-SCCM". I am wondering if anyone has seen this and has suggestions on how to p...
What are stage rendering and stage order values while creating new workflow, how the workflow will work for each type selected? workflow driven,legacy,linear, mainflow, processor bar, requested item render etc order is computed or user specified
Hello everyone! How can I display the 'Email ID' in the input field instead of 'Name'? I have used list collector variable type in the catalog form.The data is from the table that I have created. Regards, Priya
Hi Experts, We have a requirement to replace snc_internal role with snc_external to existing users with employe type CU/Empty. We have started implementing the requirement to just add snc_external role to existing users, but we are getting error, wou...
Just wondering where the "explicit roles" plugin has gone? Going to turn it on in work instance and it isn't in the plugins or store or anywhere. I checked in my PDI instance which is on San Diego and same thing, unable to find the plugin at all. Jus...
Only group members who have an active user record in sys_user table should be added to the group when the transform runs. Group members should only be added to an active group in the sys_user_group table. So columns should be mapped as SOEID as user....
After upgrading to the new UI we would like to set the out of box Landing Page from the Unified Navigation App as the default landing page for everyone. How do we set the default Landing page as the home page after upgrading to San Diego?
Hi Folks, our stakeholders would like to have a dropdown option added to one of our knowledge bases - an "Article Applies to" field with several choices in a dropdown, like this: However, our stakeholders would like the selection from the dropdown t...
Hello! Excuse my ignorance on this topic, but what is the difference between the 2 properties: glide.attachment.blacklisted.extensions - Blacklisted Extensions glide.attachment.blacklisted.types - Blacklisted File Types Many thanks
Hi Community,There is a simple OOTB way for generating PDF reports.According to this URL, We can generate the report simply by adding the parameter 'PDF' to the URL query string, for example:<SNOW_URL>/sc_req_item_list.do?PDFThe problem is that there...
We have 2 non-production instances, which are both clones from our production instance. For some reason no Notification mails are being sent. The mail is working, since I can send a mail directly from a case. On the production instance all the notifi...
Hi everyone! I was referring to this post to try to get the approvers to show up on the Service Portal ticket page.https://community.servicenow.com/community?id=community_question&sys_id=5ff9520bdb518d10019ac2230596198a I was able to display the appr...
Guys, Please help with the below situation and valuable suggestions to solve this issue. Facing an issue while trying to delete an unwanted catalog item from my application. Showing an error Editing a checked out item is restricted Also, there is no...
Hello dear community, I'm trying to resolve a pressing issue with Servicenow Employee Center portal as I can't modify due the error in the attachment. I have even tried resetting the test instance but in vain, I keep receiving the same error message...
I'm looking for information about best practices on making changes to the service catalog in production, but not finding any sources. Is this standard practice with the catalog_editor role? How about with the catalog_admin role? Do you typically prov...
