We have had a default dashboard set for all users as their "homepage" when they log into SN. They could still change it of course, but it was good for anyone logging into SN for the first time as an ITIL user to see (IT users). However, we now have C...
Hi all, I am working in an instance where there are multiple MID servers running, all seemingly working fine as they have the status "up". Now what is happening and results in an error is that when using the standard Add User to Group action in Flow ...
Hello Experts, I would like to ask how can we define the configurations particularly for Microsoft graph API to fetch and import data into our system. Unfortunately, we cannot use spokes here neither is supported in any spokes (as i understood so fa...
Hi everybody,I have an issue with the limit of 40 characters in the userID field. With our Azure, the UPN is the email and some of my users have their Emails longer than 40 (up to 45).So, emails are truncated when used in the UserID, resulting in a ...
Is there any way we can format the column values in multi row variable set to align right. I have a cost field in the multi row variable set and that should be aligned to right. Also, when we click on 'remove all' in MRVS, the modal popup which is di...
Want to use Impersonation API (GlideImpersonate) via REST call- Are specific roles required?- Best practices? (Requested on behalf of an anonymous customer, sorry if this is vague on details.)
Service Portal Announcements - User restriction & templates We would like to allow designated users to post announcements on their specific Service Portals. We currently have several Service Portals set up for different departments, i.e. HR, Fina...
Im kicking off a event from a scheduled job that checks for a users end date daily. If the end date is today, it should send a notification to our ServiceDesk. This part works. In the Notification I am adding an advanced condition that should only se...
If an application allows creating several asynchronous processes that are executed by workers and a maximum number of processes has not been established. What is the maximum number of workers a node can support? When the limit is reached on one nod...
We have a customer trying to implement Knowledge Management in Service Portal, and have encountered a problem. When accessing the Service Portal, the Knowledge Base Browse widget shows the correct knowledge bases, but the count of articles is 0. The ...
How to add some Subscriptions to a dev or vendor instance? I want to data on Subscription Overview page, under Subscriptions list. The list is currently empty for me. I thought installing some "subscription" and "paid" plugins would add this automati...
Hello All, I am relatively new to ServiceNow administration and run into an issue with Roles & Permissions. We have a user that has the role snc_read_only assigned to their profile. This role needs to remain however it is blocking the users' ability ...
Hi Everyone, I am facing issue with Transform Map as it is not copying data to target table at first run. When reprocessed from Import set(second run), data from source table is getting inserted or updated as expected. Could you please suggest. T...
So i thought that the issue of emails not hitting my email logs was just for a certain context but seems that they arent generating for any of our Notifications (whether based on Incident creation, catalog requests etc). Report based emails appear to...
Hi. I'm always encountering the following error when creating an app template: CREATE A TEMPLATEA template can't be generated from this app.Something from this app isn't supported in a template. Learn more about custom app templates. According to the...