Hello All, Can we have a catalog item field where we can enter multiple email addresses manually without reference / like in attachment. if yes, what variable type should it be ? please reply asap. Thanks in advance.
How to link "Use external login" on /sp login page to /csm? Currently "Use external login" points to completely empty space. I thought this may be controlled by the login widget, but I do not see anything in the code about external link destination. ...
Hi all, This one has been bugging me for quite a while, I'd be very grateful if anyone can help.In reports, we have the option to apply some logic to related records (see screenshot). This works just fine and I know how to use this for the related li...
I want to change the image to another one but not sure how?. I am new to the portal.
Hi,I'm trying to install a store application on a customer's instance. I can't seem to request the app in the store directly, that just activates the store application for my companies' instances, not for our customers. I've tried following the docs ...
How to send the reminder notification survey to the users who have not taken the survey? @asifnoor
Hi Experts, We have to integrate ServiceNow SaaS(Tokyo) with Servicenow On-Prem(fuji) for incident creation.it is an SOAP outbound call from Tokyo to Fuji, while testing I am getting error:<soap:faultstring>0x00d30003:No policy defined</soap:faultstr...
Hey all, I was trying to create a record producer on an extended table of sc_request. I ran into this error: "Record Producer on Request Management tables is not supported" But, then it got created anyways and seems to be working just fine. I wanted ...
I'm in the process of developing a demonstration for my team. I've been trying to develop a simple way we can take our MSword documents and convert/upload them as knowledge base articles. However, when I import or upload my MSdocs, the formatting goe...
Hi everyone! Good day! Our team is currently working on transitioning from old ServiceNow Portal to EC Portal. And we would like to change the OOB of EC Portal when opening the ticket because it does not have enough details. We are planning to add th...
Hello community! Have a nice 2022! We are trying to change the "Reply-To" field on CLIENT notifications (the one that are sent through the Email function of the records). We successfully changed the "From" on: Email Client --> Email Client Templates ...
Hi, we were able to translate all the drop down values which are added from Quetion choices or choices but the choices which are added from Catalog Client script using addOptions how to translate those?
Good afternoon, I'm working on reformatting some of our existing Virtual Agent content and am curious if the text in prompts being presented to the user - in this case I'm working with the Static Choice user input - can be bolded. In the example imag...
As a requirement, I have a well defined list of application menus and modules to show for itil users. However there are 30+ mostly OOTB roles they inherit just from having 'itil' and some more for being members in various groups. Because of this, the...
Hi, When I am trying to update any article by clicking on 'Checkout' button, I am getting this error message - "Access to api 'setWorkflow' from scope 'sn_ex_sp' has been refused due to the api's cross-scope access policy." Even when I am deleting a ...
