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Resolved! result of Latest 5 records from the API query

Can any one please help me with the query where I can display Latest 5 Change records.This is as per execution date. Like 2022 change details should be first and then 2021 details.But when using the below query the details are shuffled. https://compa...

htharun by Tera Contributor
  • 684 Views
  • 2 replies
  • 0 helpfuls

Resolved! With the new SN policy to support only N and N-1 release, How can i upgrade just once a year and still be compliant?

We are on New Yorkand begin to plan for upgrade to Paris, in long term only want to upgrade once a year but with ServiceNow's new policy to only support N and N-1 release how can a customer upgrade only once a year(i.e. skip a release) and still be o...

API to validate Phone Numbers

Hi all, I am looking for a server-side API to validate Phone Numbers against E.164 format or convert the Phone Number to E.164 format. I know there is a field type "Phone Number (E.164)" doing the check and conversion automatically, but I would need ...

Flow Designer - Mask Outputs

I am currently working on a flow in flow designer that performs an SSH Action step. The output of the step contains sensitive data with parts of the output set to variables and used further on in the flow. Is there any way to mask the output within f...

Tony Croft by Tera Contributor
  • 569 Views
  • 2 replies
  • 0 helpfuls

Need to hide a field from flow designer

Hello, In flow designer, with Jira spoke when we select 'Create Issue', along with other fields we get 'Priority' field. This field is non-mandatory but appears on the screen and if I do not populate any value then a default value gets populated.I ne...

Rachael12 by Tera Contributor
  • 533 Views
  • 1 replies
  • 0 helpfuls

moving images with update sets

I am working on a service catalog. When I add both images and icons to my catalog items and migrate my update sets to another instance, I don't see the images and icons on the service catalog in the new instance. What could I be doing wrong? Thanks.

zacks by Tera Contributor
  • 5918 Views
  • 5 replies
  • 3 helpfuls

Resolved! Remove Upload and Encrypt option in Portal Dialog

We have a need to customize the element displayed below. We are leveraging field level encryption and people who have been assigned an encryption context are given the ability to encrypt attachments by default. This side effect is not desired and cou...

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keithl22 by ServiceNow Employee
  • 3238 Views
  • 15 replies
  • 5 helpfuls

Service Now Portal Create Incident Button

Hi, I would like to create a button on the ServiceNow portal home page titled "Create New Incident".It should take me to a new Incident record, with an autogenerated number, just like the incident table that already exists in Service Now. Attached be...

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Rae Khan by Tera Contributor
  • 581 Views
  • 5 replies
  • 0 helpfuls