Hello All, I want to configure default language to Japanese when Login Page is been loaded, and I have try to use the following solution but it's not working in version Tokyo. (It's working in version Rome)https://support.servicenow.com/kb?id=kb_arti...
Hi Everyone, I have setup an interactive filter which affects a report displaying device's warranty expiration dates, however I want it to be able to filter this report by devices that expire in the Next 30, 60, and 90 days. I have the option for N...
Hello ServiceNow Community, we have a List UI action that prints a label with QR code on a Zebra printer for all selected CIs. As fas as i know, a List UI action runs for each selected row. So if i select 10 rows, the ui actions runs 10 times. I woul...
Hi All,We are planning to enable service portal plugin "Service Portal for Enterprise Service Management".Kindly help to know, if we need to purchase any license / fees associated for enabling the plugin.Request your help in identifying plugins, whi...
I have a currency field that stores a value in this format: 'USD;1234.05' so it's storing as a string. I am splitting on ; to just get the number returned (as a string).var amnt = newValue.split(/;/); My question is now that the number is a string (i...
hi there, we are using global search configuration in agent workspace. Is it possible to customize (add/remove fields) the view of the search result objects? see image attached. Thanks Andre
Hello Experts, My use case is I need to send multiple files in base64 string in SQL table's Content column.Following (Screenshot no. 2) is the test Action that we created for sending one attachment in base64 string which is working fine. But our actu...
Hi, I would like to understand the impact of changing the Instance URL. Thanks in Advance.
We are a global acting company and our SN environment runs with currently 4 languages (EN, DE, FR, RU). We had a recent rollout of a process which brought up an interesting finding. We have a record in the core_company table which contains out-of-the...
I have created a custom landing page in the Unified Navigation App experience. Following the instructions in this Next Experience post, I duplicated the Next Experience Landing Page and created an audience for the custom page and gave it an order of...
For example, I have 10 lookup select boxes (u_var1, u_var2, u_var3, u_var4,...,u_var10). On load of the form, I only need to show the first lookup select box (u_var1). Let's say the choices for this field are: 2, 3, 4,...,10. If I select 2, then u_va...
In Flow Designer, I have the flowing flows: 1. Flow A that contains a script action, which parses through a bulk load request from an Excel attachment. For each row, it generates a RITM and populates the variables with values. 2. For each RITM genera...
Good morning, I'm trying to use the "Count Distinct" feature in a Pivot table in Reporting. Unfortunately I cannot see the field I'd like to do the distinct count on. We have a custom view that flattens Vulnerable Items and Configuration Items with ...
I've found a lot of documentation how to train and learn service now as an admin, what I didnt find was training for the end-user. We will train about 1500 people to use Service now, Jakarta, by filtering lists, navigation in the system and basic for...
I Set to false all of the advanced configuration under Indexed Source- Knowledge Table however attachments are still appearing in Service Portal results and view record redirects to the record producer which the attachment belongs to. Can someone ass...
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