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Where is SNC.AssessmentCreation() ?

I am trying to understand the below piece of code especially the first line in which an object is created. I understand it is creating a new assessment i don't understand below points.1. Where is the AssessmentCreation()(i believe script include) is ...

Resolved! End impersonation for users with low roles

Hello, I was building a script on the existing script include "ImpersonateEvaluator" and I was able to to check that if a user that I'm trying to impersonate has a change_manager role, then the current user should have both itil and change_manager ro...

Evren Yamin by Tera Contributor
  • 947 Views
  • 5 replies
  • 0 helpfuls

Resolved! How to determine the CI name

Hello,I'm pulling the CIs dant via Microsoft Intune. I want to create the CI name but I'm confused.For exemple now on the alm_hardware table this is the rule for the CI name.if Class field is on the form CI name is set to Serial Number and Model name...

naxis alx by Tera Contributor
  • 1843 Views
  • 1 replies
  • 0 helpfuls

Bi directional integration with ServiceNow

Hello everyone, I have a requirement to integrate the ServiceNow to third party tool and it's a bi directional integration.As I learner, I am not aware of what are steps to needs to be followed to achieve this requirement, I have gone through some co...

Naga19 by Tera Contributor
  • 3116 Views
  • 2 replies
  • 0 helpfuls

Cannot read property "length" from null

I have written a script to find some specific content from all HTML fields from knowledge articles but getting below error when there is not specific data in one of the field, not sure what should I write so that it can run only when there is at leas...

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GD11 by Tera Expert
  • 1423 Views
  • 6 replies
  • 0 helpfuls

Cloning after upgrade is completed?

I cloned my instances (Prod to Dev, Prod to Test) as part of my pre-upgrade process. Has or is anyone performing a clone to sub-prod instances after the upgrade is completed and validated?  If you are can you explain to me the benefits in doing so? T...

DM84 by Tera Contributor
  • 613 Views
  • 2 replies
  • 1 helpfuls