I am working with the Next Experience UI for the first time, and am struggling to implement a seemingly simple change of the banner color in the new UI. I have been able to create a new theme variant for the Polaris theme, and created a new color st...
Hi, I have the requirement to create a report of users with a specific role which should be filterable by group. The use case of this is "Show every customer service agent who is responsible for X", where the responsibility for X is determined via gr...
Using the admin role I used the banner setting symbol to switch to UI15, but now I cannot switch back to UI16. The banner is missing the Settings icon in UI15mode.
On a Form I have 3 different Filed from Type currency. The Values of these 3 fields are set by transform script/ spreadsheet upload. Example: Open Amount : 600 $ Amount Paid: 0$ Amount Credited: 0$ The requirements is that if Amount Paid or Amount Cr...
In Quebec, UI 16, the Settings cog for user preferences (System Settings modal) in the upper right allows users to choose between Homepages or Dashboards (the "Home" preference under the "General" tab). I have noticed that in San Diego, UI 16, this "...
Hi Community, Good day! I am working on a notification and I just want to convert string value to number. This is for a custom notification that has configuration settings. Below is my script: y - is the fieldname in the notifications config var x ...
Hi All, We are working on a scoped application and as a part of use case would like to leverage below OOTB API's. GlideImportSetLoaderGlideImportSetTransformerWorker I know it is not accessible from scoped application but can used by defining the lo...
Hi, Can anyone explain the difference between knowledge_manager and knowledge_admin roles with examples? What tasks a user with knowledge_manager role can perform which a user with knowledge_admin role cannot?
Hi, I have a portal widget which lists tickets (tables incident, 2 custom app tables and task table with sys_class_name query) with defined query (with buttons "Show open", "Show closed" and "All issues"). When user clicks on any of the buttons, th...
How can i create a screen, for now mobile app from service now not from studio.
I have to build a JSON object in this script and send in rest message: with this data: how can i do?
Hallo all, I was reading lots of White papers regarding credentials and found also a lot of threats regarding missed credentials but I did not got an answer yet.I want to run a simple powershell test script on a midserver.I am using the Service now t...
We have a reference field in which we want to stamp a value if just one value is returned by Reference qualifier.
Hello! I've currently got a Scheduled Flow I'm working on that looks up Asset Records that meet a criteria for retirement, then kicks off a Catalog Request for that work to be completed. So far, I have it set up to Look up the Records, Log the list (...
Hi, Relatively new to working with Flow Designer as previously I had hand crafted integrations in script includes but my current customer wants to use IH. I have a REST call which is receiving a simple JSON message containing the Transaction ID as a ...
