ServiceNow AI Platform forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Hide/Show variables based on value of another variable

For example, I have 10 lookup select boxes (u_var1, u_var2, u_var3, u_var4,...,u_var10). On load of the form, I only need to show the first lookup select box (u_var1). Let's say the choices for this field are: 2, 3, 4,...,10. If I select 2, then u_va...

Nen by Tera Guru
  • 2346 Views
  • 4 replies
  • 0 helpfuls

End-user training

I've found a lot of documentation how to train and learn service now as an admin, what I didnt find was training for the end-user. We will train about 1500 people to use Service now, Jakarta, by filtering lists, navigation in the system and basic for...

jp421 by Kilo Contributor
  • 11779 Views
  • 16 replies
  • 12 helpfuls

"This Knowledge Item has expired"

Hi,  Have recently noticed that users are receiving the "this knowledge item has expired" message when looking at previous versions from the version history list. Before users were able to view all previous versions once the current published version...

EoghanSinnott_0-1665754963321.png

Resolved! Issues with SAP PI integration

Dear community,I would like to ask your help to solve problem with connection issue with SAP PI. Let me first describe current situation. Our company decided to integrate some ServiceNow processes as Incident, Problem and Change management with SAP S...

damirdoszhan by Tera Contributor
  • 2910 Views
  • 2 replies
  • 1 helpfuls