Resolved! How to create system properties?
create a new system property to store 50+ assignment group sys id. And how to add OLA to this assignment groups. table: Incident
Forum Posts
Resolved! How can I get the login language by code?
hi teams, At the login page, i choose a language like 'zh', how can i get this value by codes when i need to check what the exact value of the login language? Appreciate your feedback. Sincerely, Lydia
Resolved! How to change the color of the number and state under request which will come when click on requests in navigation bar (top bar)in service portal.
How to change the color of the number and state under request which will come when click on requests in navigation bar (top bar)in service portal. I need to change them to blue color.
glide.ui.schedule_slushbucket_save_for_group_roles - Background job.
I have enabled granting of roles and groups using background jobs instead of foreground job by adding system property glide.ui.schedule_slushbucket_save_for_group_roles and setting to true. Does anybody know the background job details?
How to trigger a scheduled job from a scheduled job
I have 4-5 to Scheduled jobs which I want them to run 1 after the other in sequence, how do I achieve, how believe through script include but not sure how and what would syntax of the code to do so as I am not much familiar with Script Include.
ServiceNow Platform UI Dark theme
With the introduction of the Next Experience UI (Polaris) there was finally the option to choose a Dark theme, but if you cannot or will not use the Polaris UI then you are forced to use the default white theme. In that regards I decided to create an...
What is the functional difference between the knowledge_coach role and knowledge_domain_expert role?
In Kingston, two new knowledge roles were added: knowledge_coach and knowledge_domain_expert. According to ServiceNow docs, here are the descriptions: knowledge_coach Knowledge coaches perform AQI surveys on articles and can write, edit and review kn...
Resolved! sysparm_query with REST Table API
Topic: sysparm_query with REST Table API. When we try to create an incident with below API, it should create a ticket with windows server CI, If there is no windows server CI in the system then it should create a ticket without windows server CI. – T...
IntegrationHub ETL - Associated class (adding non-cmdb class)
Hi Community, I am having a trouble inserting values into non-cmdb class using IntegrationHub ETL. ServiceNow documentation says about adding associated class. But, it's confusion for me as I could not figure out how to achieve the same. My requirem...
How to select values from dropdown on portal using ATF?
Hi all, How to select values from dropdown on portal? I tried using Click Component (Custom UI) and Set Component Values (Custom UI) but ATF fails to retrieve Select from dropdown option or click on dropdown to set values Any other ways to do this? ...
Automate scheduling clone request
We need to schedule a clone every month from our production instance to our QA instance in order to validate against current data. Instance Data Replication (IDR) is not providing us the desired outcome.ServiceNow provides a possibility to schedule c...
Resolved! Make field reportable
Hello community, I have a use case, where custom field "primary set ID " field was added on "Hr compensation" table and need to make it reportable on "Hr case" table . How can i achieve that !! can any help me out in this. Thanks.
Resolved! Flow designer to update assigned_to using gs.getUserID()
Hi All, Hope today finds you well Hopefully a simple one but strangley cannot find anything about it outside of this thread but doesn't help me as i cannot use an action script...https://www.servicenow.com/community/it-service-management-forum/flo...
How to Group Report Records based on TODAY or NOW function
I want to build a report which groups records into the following 3 categories:1) Tasks which are past their Due Date. (Red)2) Tasks which are within 2 Days of their Due Date. (Yellow)3) Tasks for which the due date is >= 2 days in the future. (Gre...
