I have written a script to find some specific content from all HTML fields from knowledge articles but getting below error when there is not specific data in one of the field, not sure what should I write so that it can run only when there is at leas...
I cloned my instances (Prod to Dev, Prod to Test) as part of my pre-upgrade process. Has or is anyone performing a clone to sub-prod instances after the upgrade is completed and validated? If you are can you explain to me the benefits in doing so? T...
Hi there, I am looking to test the new Onboarding experience functionality but, after creating my own Guidance Modal, I am left wondering how can I launch it. The "Create an onboarding experience" guide doesn't add much on that end, unfortunately. Th...
See image below. I love what Hi did with allowing stars for favorites. I'd like to do this on my Service Catalog so my end users can save favorite catalog items. How was this accomplished?
api/now/import/{stagingTableName}/insertMultiple I get an error when trying to post to insertMultiple with compression. It works fine without compression but larger payloads are taking longer to send. I set the header "Content-Encoding" to "gzip". ...
When adding the action 'Create a user' action to a flow you are presenting with variables to fill out. The assumption is fields like First Name Last name etc... will be inputted from catalog variables in a form from the service catalog. My question...
Last night, we had a clone. After the clone, nobody was able to login to our dev environment, not even with a local (non-ldap) account. When I reached out to ServiceNow they said that the ldap_server_config was listed in the preservers table and not...
Hi Everyone, I have created two field types on my form: string and image.String field type has URL of QR code(png) and I have to populate it into second field type (image) using onChange client script.Can I any help me get this task complete.Thanks c...
Hello, I've been wondering for a while how to update records using GlideQuery while interacting with the records with methods like filter(), map() or forEach(). The documentation mentions this being possible: "For example, you can use the forEach()...
Hi,all. Please let me know because I received the following request but do not know how to implement it; They want to verify whether the Password (2 Way Encrypted) of the A table and the password of the B table match. They want to use "Flow Designer"...
Hi All, Please guide me How we can reduce the size of the footer in Service Portal as I'm very new to portal. Kindly help me regarding this as this is very urgent. Thanks in advance Vinit
I am running Knowledge Management v3 on Helsinki, and am looking for a way to report weekly on the number of Resolved Incidents in the previous week that have attached knowledge.When an article has been attached, I can see the link in the Incident, b...
I have a requirement for a Service Catalog Item where, when the user populates the Manager field, we need to automatically populate a field which represents the manager of the manager, in other words, the person 2 levels up in the organization. Every...
How to add IF condition to the below Json script. I want to include another catalog item for the button in the portal based on Logged in user Company { "href": { "value": "?id=sc_cat_item&sys_id=5846caba1bd3a45069c3206e3b4bcb38", ...
Hello All, Is there any way that , users while submitting the catalog item should be able to put/place image in the variable.. I had tried with rich text field but of no use. Users want to add images for some fields instead of filling the fields/vari...
