Service Catalog catalogs/items missing in platform (Modules)
Homepages were deprecated and now the Self Service > catalog, Service Catalog > Catalogs, Catalogare empty for non admin users.
Forum Posts
How to set form view based on value using onload client script
Hi ,I am trying to set form view based on the value in form using onload client script.I have tired with switch view method , but the page is loading continuously . please help over here Thanks & Regards,kalyani
TinyMCE Stylesheet Location
I am in need of assistance with two items related to the TinyMCE editor as part of an effort to keep Knowledge Article authors from having to edit the source HTML, as well a having found the Updates to the TinyMCE 5 HTML editor product doc that says,...
Run or call flow designer based on user role?
Hi All, Has anyone found a way to call a flow designer by checking a user's role? Or run a flow if a user has a specified role? Basically i have created a flow in flow designer to auto assign tickets from the first email reply from the support agen...
How to cancelled Approval group activity using wait for condition based on script
I have added cancelled condition in the Approval group activity and I have cancelled the approval through the scheduled job but the approval takes approve and the next activity is run. so i need to script for cancelling the Approval group activity.I ...
Resolved! Integer format without comma
Hi All,I created a field within a certain table having an integer data type. I tested the value and it automatically provides a comma after every 3 decimal places.Question: How do I disable this? We don't want the comma. I tried looking at the wiki (...
I-Frame 'X-Frame-Options' to 'sameorigin' Issue!
Hi, one of my team is trying to open our Service now Instance through the I-Frames and getting below error. can someone please suggest steps to fix this issue. thanks... i got a suggestion as below to tweak the Web security file but i dont find it...
How to configure default language to Japanese for Login Page in version Tokyo?
Hello All, I want to configure default language to Japanese when Login Page is been loaded, and I have try to use the following solution but it's not working in version Tokyo. (It's working in version Rome)https://support.servicenow.com/kb?id=kb_arti...
Resolved! How to add Next 30, 60, 90 days options to Interactive Filter?
Hi Everyone, I have setup an interactive filter which affects a report displaying device's warranty expiration dates, however I want it to be able to filter this report by devices that expire in the Next 30, 60, and 90 days. I have the option for N...
Run List UI Action only once
Hello ServiceNow Community, we have a List UI action that prints a label with QR code on a Zebra printer for all selected CIs. As fas as i know, a List UI action runs for each selected row. So if i select 10 rows, the ui actions runs 10 times. I woul...
Resolved! Want to know list of plugin with associated fees / license fee requirement
Hi All,We are planning to enable service portal plugin "Service Portal for Enterprise Service Management".Kindly help to know, if we need to purchase any license / fees associated for enabling the plugin.Request your help in identifying plugins, whi...
Resolved! Javascript: Convert string to number but keep decimal
I have a currency field that stores a value in this format: 'USD;1234.05' so it's storing as a string. I am splitting on ; to just get the number returned (as a string).var amnt = newValue.split(/;/); My question is now that the number is a string (i...
Resolved! Define global search (sys_search_source) result appearance in agent workspace
hi there, we are using global search configuration in agent workspace. Is it possible to customize (add/remove fields) the view of the search result objects? see image attached. Thanks Andre
How to use 'Array' variable in 'For Each Item In' in Flow Designer?
Hello Experts, My use case is I need to send multiple files in base64 string in SQL table's Content column.Following (Screenshot no. 2) is the test Action that we created for sending one attachment in base64 string which is working fine. But our actu...
Impact of changing instance URL
Hi, I would like to understand the impact of changing the Instance URL. Thanks in Advance.
