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System status page on Now mobile or Agent mobile

Hello, ServiceNow have an OOTB Service status page on mobile (Now and Agent mobile) or not? If yes, ServiceNow have a Service status page. Could you please advise me? if No, How end-user monitor them service from mobile app? https://<instancename>.se...

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Max64 by Tera Contributor
  • 1680 Views
  • 1 replies
  • 1 helpfuls

Edit a CI in CMDB Workspace

Which role do I give to a user so that they can edit a CI?  I have tried adding sn_cmdb_editor and sn_cmdb_admin roles but when I open the CI in the details tab, all the fields are greyed out and cannot be changed.

Michele19 by Tera Contributor
  • 1167 Views
  • 3 replies
  • 2 helpfuls

Resolved! Import sets stuck in 'Loading' state

SHWe run a scheduled job that calls a web service via a REST message to get a list of user updates from our HR system. The job's script creates an import set with a state of loading and a mode of asynchronous. using a custom table that extends Import...

stevehuitt by Kilo Guru
  • 7709 Views
  • 4 replies
  • 0 helpfuls

Resolved! Javascript help for a nested JSON data file

I have a flowdesigner action step to parse a complex nested JSON object; The data structure is as shown below; Can anyone help with the required parsing script needed to get the room data and data from the higher arrays ; ie I should have  the floorI...

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