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Best Practice - Refreshing Test and Dev

We have no regular schedule for refreshing our test and dev instances from our Production instance.  Each time we do, it seems to be a bit of managed chaos.   It would seem to me that there should be a way to refresh downward that is totally transpar...

StacyLen by Mega Guru
  • 1712 Views
  • 4 replies
  • 0 helpfuls

Resolved! Notification triggered multiple times

Hi community, We have developed a notification to trigger when a Defect is assigned to a group. The notification triggered multiple times (x4) with two different reciepents (last three reciepents had the same value), I am trying to figure out why tha...

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Kamva by Giga Guru
  • 1381 Views
  • 4 replies
  • 3 helpfuls

Whenever I click on "Request Translation" and pick a language, I receive an error message saying: Failed to request translations

Hello Community, I'm new to ServiceNow platform, and I have configured the plugins named respectively "Localization Framework" and "Dynamic Translator" I have also purchased an IBM API key, and configured it in translator configurations, created an A...

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Resolved! Check State of previous tasks in flow

Hi, I have a flow that will update and close a task (task number 3) automatically based on several conditions. The flow update automatically an asset and then close the task. I need to check from that flow the states of the previous tasks (tasks numb...

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Nico12 by Mega Sage
  • 1346 Views
  • 5 replies
  • 0 helpfuls

Resolved! Outlook does not receive email

Emails configured in email property with outlook domain do not receive emails sent by ServiceNow, only email with Gmail domain. In 'sys_email' shows that the email was sent correctly Outbox account inbox is not full There is no restriction rule in...

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Flow Designer giving "java.util.NoSuchElementException: No value present" error and aslo nt able to open executin details even if they are completed

Hi Team ,   We  have out of box edm plugin activated which has a subflow  " Automatic Creation of Document Task" but when it is supposed to trigger it gives error "java.util.NoSuchElementException: No value present" and also unable to show execution ...

Resolved! No field level * ACL

One of the ACL  on cmdb_ci_buisness_app is in  application scope (non global) for 'none' (table level). I want to add field level with '*". I can't find it in that application scope. Is there any reason why drop down is not showing  star(*)? Also wha...

Giri6 by Tera Expert
  • 1037 Views
  • 1 replies
  • 0 helpfuls

Resolved! Script Include Unexpected Token Error

I'm having error and wondering what I can do to fix. This is for a Script Include   var ScriptInlcudeVPUtil = Class.create(); ScriptIncludeVPUtil.prototype = Object.extendsObject(AbstractAjaxProcessor, { vpName: function() { var supervisorID = t...

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Evan Duran by Kilo Guru
  • 866 Views
  • 1 replies
  • 0 helpfuls