How to call catalog item variable?
How to call catalog item variable?
Forum Posts
TEM - Telecommunication Expense Management
Is this possible within ServiceNow?
Column level Encryption in servicenow
Hi All , i need step by step process related to column level encryption but the thing is that if i proceed with column level encryption then the entire field become hidden , how make encrypted field to be visible but not aaccessible by anyone.Thanks
Resolved! Can I add a field to the VTB card details popup?
Hello community!One of our users has asked if we can config the card details popup on VTB's to add an additional field. Specifically I'm talking about the popup shown here:https://docs.servicenow.com/bundle/helsinki-servicenow-platform/page/use/vis...
Custom Widget for Showing MTOM Record Relationship for Users
Hello everyone, Was curious to know if there was a way to show users a mindmap view where users can preview what records they are referencing similarly to a mindmap or the cmdb ci relationship map. I don't mind creating this widget from scratch, just...
How to select a related links using atf test steps
how to submit risk assessment form using ATF test steps on change ticket. Using "Click UI Action " I only be able to select UI buttons. Pease advise
Difference between date and time and Calendar date and time of Fields
What is the difference between Date and time and calendar date and time in form design.
Sort by (A-Z) option is not working in the portal
Hi, When I am trying to sort my items by selecting Sort by (A-Z), it is not showing me the result in the correct order. How can we correct this error? I have attached the required screenshot for your reference. Regards, Afsar
Resolved! AI Search - Zing to AI Search migration issue
We were doing a POC on AI Search adoption and the prerequisites were already enabled on our instance and during our exploration we learnt that the current Global search in our instance was using Zing search, which is non-AI search and we wanted to re...
Resolved! what is Parent and Child incident
Hello guys, What is parent and child incidets, why do we use it in servicenow and what is the relatioship between them, can anyone expalin me as i am new to this platform. Thanks, Tejaswini
How to create anchors using the native editor
HI,When using the native editor in the knowledge module to create articles how does the user create anchors (bookmarks). We have long articles and need to navigate the page.I don't see the anchor icon in the toolbar.ThanksJuliet
How to show Stage and Approver Name of RITM/REQ in Service Portal
Hi guys, we have this requirements where we need to show the STAGE and APPROVER NAME of the RITM/REQ. Is it possible? If yes, can someone teach me the step by step process to configure this requirements?
HR bulk ticket update
Hi Team,In HR agent workspace iam trying to update the state as bulk.it is updating the state, but error is getting"2 record(s) not updated" Please help me here.
Resolved! Public UI Page - to allow unauthenticated user to raise a request
Hi I need help to understand exact steps I need to overcome a security constraint. The below outlines my position and I would be so grateful for your advice and guidance. We currently have a (public) UI page that allows unauthenticated users to creat...
Resolved! What is done by cache.do?
Hi, all.We're labeled modifications were made in the UAT environment and in the production environment after the version upgrade.In the UAT environment, the label was reflected normally, but in the production environment, the label was left as it was...
