how to check if a plugin is being used by user in servicenow ?

I want to know before uninstalling a plugin, if it is being used by any user or not

Certificate Management app

Showing Asset and Configuration assignment history in User's profile

Hello Colleagues, I need support with showing Asset and Configuration assignment history in User's profile (both CoreUI and SOW). Minimum would be Asset part.Our Asset record is showing history of Assigned to, Configuration Item assigned to is not ac...

ServiceNow Business Portal - Product in Product Catalog

Hello, I've created Service/Product Specification and a Product Offering and published everything and this is what i have -> i am using bussines portal: I need to make 2 things:1. Create a field type reference(location table). From what i see isn't p...

Set Up MFA while login to Production instance with Local Admin Account

Hi Team, In the DEV and TEST environments, I am able to log in successfully using the local admin account. However, when attempting to log in to the PROD environment, I receive the attached error message. Could anyone help or advise on the possible c...

Using underscores in the meta data field of knowledge articles - Yes or No?

HelloI have spent quite a few hours researching the best practice of the meta data field in knowledge articles. Specifically, is the use of udnerscores still advised, or not?So hard to find relevant documentation about this in SNow - but moving along...

Integration with the ServiceNow to Aws

HI Experts, I am working in a scenario to create the connection between the ServiceNow with the AWS, So that we can run our automation in the Aws through ServiceNow. Thanks & RegardsMirza Saquib Beg.LinkedIn:  https://www.linkedin.com/in/mirza-saquib...

How to change "Revised by" to "Authored by" in KB articles?

Hi all, I've been stuck on this task, where I have to display the name of the original author on the knowledge articles rather than the person who revised it. I believe the line of code that is affecting it is "data.revisionString = kbViewModel.revis...

Multi-Level Role Inheritance Reporting for Audit Dashboard Using Database Views

Hi All, I am working on a dashboard to audit roles assigned to users where the role name contains the “admin” keyword, and I need suggestions for handling multi-level role inheritance from sys_user_role_contains. Example:User added to Group AGroup A ...

Unable to load "Your Hub" Static tab within ServiceNow app in teams

Hi Team, I am working on a ip restricted SN instance and have done teams to SN integration using VA. Teams has a ServiceNow app within it and there is a static tab pointing to company portal. This tab works fine within VPN but keeps loading when acce...

Can you show both recurring cost and cost on approval records. Currently on cost is showing.

We are only using recurring price for some catalog items.  When the approver opens the approval record from Service Operations WorkSpace, Employee Center and by navigating to All>Self-Service>My Approvals ONLY price is showing.  How can I add the rec...