Hi, I have a requirement to create a button on portal on click of which 2 things should happen - 1. A new record should be created in Document (dms_document) table, and current record should be updated with inserted record. (This is happening) 2. On...
Hello Experts, I'm currently thinking about using Data Archive and Archive Destroy Rules in order to comply with data protection policies. I've looked for documentation on this and found little about it, so I would like to ask you if, when the des...
Hello,So I'm testing out my new Scripted REST API Code which should pretty much return the body parameters. The parameter that I'm passing has a name of short_description and it's is Short Description Sample.(function process(/*RESTAPIRequest*/ reque...
Hi Everyone, I am working on OAuth 2.0 , But getting confused in between Create an OAuth API endpoint for external clients and Connect to a third party OAuth Provider . Can any one please explain me the difference between both. Thanks Virendra
I want to restore some deleted incident's records Conditions like this if delete date < xxxx and record.state < 4 sys_audit_delete，I observed this table, and it seems that the record of incident has become XML I want to read the value of the state f...
Can flow designer detect a change in field value for the purposes of restarting the entire flow? We have a requirement that any time the Due Date value changes on our record, the flow should restart so that it can re-evaluate which state it should be...
Hi, I want all the records that are there in a custom table 1 when a record is created in custom table 2 and then add the records from table 1 to table 2 for the new record created in table 2. What action I should do in flow designer to achieve this?...
Hello, I am trying to call a subflow from a parent workflow. I am having issues both passing variables TO the subflow and returning variables FROM the subflow. Passing variables TO the subflow:I have created an input with column name "u_requested_f...
Hello Experts, after I upgrade my instance to Quebec , I have this error message in the request page. org.mozilla.javascript.EvaluatorException: GlideRecord.addQuery() - invalid table name: sm_order (sp_widget.8cc0df25875023000f220cf888cb0bb5.scri...
What role is required in order to enable the "Meta" field? Where do you enable "Meta" field so it can be used to create keywords when creating a new knowledge article? Using Jakarta version in ServiceNow.
POWERSHELL ACTION IN FLOW DESIGNER EXECUTES AS SYSTEM USER BUT FAILES AS LOGGED-IN USER I am trying to consume a powershell action in flow designer; the powershell is running on midserver as system user instead of user provided in connection detail...
Hello Community,In agent workspace record menus, see screenshot attached.is it possible to rename them? for Example, rename Case to Customer Case?I also want that when users click the catalog item, to go directly to the form of a specified catalog it...
MY requirement is in SLA using Workflow. i am creating an sn_customerservice_task . when ever sn_customerservice_task is created SLA should run for 24 hours. if the SLA has breached , the notification should be sent. i have created an code to check ...
Customization with Pro-Code by JavaScript in ServiceNow.We would like to measure the C1 code coverage of Pro-Code features in a unit test. If there is a way to measure code coverage, we would appreciate it if you could provide it.
can anyone help me procss of login into email through midserver script inn servicenow and read he emails
