Hi everyone! We've been doing a lot of changes in our Service Portal and one of these is to display the approver name of the RITM so that users without ITIL role can see who's the approver of their RITM. This can be found on sp_instance_table. I trie...
Hi, We have a requirement to set the password protect on the 'Excel export' from ServiceNow. Hopefully this is possible by modifying the Context Menu [sys_ui_context_menu] but I am not certain how to tackle this. Any assistance would be greatly app...
Hello everyone, On our Portal we have a catalog called Links which houses a ton of content items that lead to various things (applications, department homepages, etc.). We have created a category called *Essential* which contains duplicate content it...
Hi Community!We have run into an access issue. It occurs when a report viewer is attempting to drill down or view a list report that was built using the Metric [metric_instance] table. We built a database view using the Metric table and then a dashbo...
How can we trigger email notifications through the script - Business rules
setRequestBody(String body) Sets the body content to send to the web service provider when using PUT or POST HTTP methods. When you set the body content using this method, variables in the body are not substituted for parameters from the REST messag...
Hi, In my requirement i should send email to particular members in a group , but not for all members. can someone help on how to achieve this. Regards, Kalyani
Hello, We have a workflow where we are getting the catalog variables at the beginning of the workflow. after this, we want to use the variables to populate the description of a change request. this is working perfectly, with one exception. we are un...
Hello, I'm new to ServiceNow and setting up a new app using app engine studio. In this, I added a table similar to below, where URL is unique but is to be found from a combination of Application (name) and System: ApplicationSystemURLInfoONETESThttp...
Hello Experts, I would like to add a new skip link on ServiceNow portal page as we have AT users and they would be using 'Tab' for navigating through web pages. Could you please help me out on how to add a new link next 'Skip to Page Content'? Th...
Hi All, I am trying to integrate with Salesforce by following the steps in this article Set up the Salesforce spoke. I have configured all the steps . While trying to get Oauth Token from credential screen , i am getting below error. OAuth flow faile...
Hello ServiceNow community, I am creating an SLA Flow to trigger notifications using events in a scoped app, very similar to the OOB 'Default SLA flow'. However, the Event [sysevent] table is not available in the Create Record action. Unfortunately, ...
Hi, I'm creating an app which has 2 tables. One table "table 1" references the User table and has a choice field with the year. "Table 2" has a field that references "table 1". This is done so the related lists show in the way I want them to in a wor...
What all objects should I consider for table preserver and exclusions before cloning, apart from OOB records? If you have maintained any such list, can you please share? Thanks!
Is there a was to upload data from a password protected excel sheet? I need to create an inbound email action which will import the data from attached excel sheet. However the file is protected using a pre-defined password. Kindly Suggest! Thanks S...