Hello All, I'm able to update the single SN record picker value to the asset record but I want to update the New Department and New service center values at once on click submit button. HTML: <div class="col-md-10 center-div"> <form class="...
Hi, I am trying to download data using python and REST API. When I was trying to download the core_country dataset, the total record number shown on ServiceNow is 231, however, I could only download 51 of them. Could anyone please tell me why they do...
Below TWO scenario is on DOMAIN separated instance: case 1 - I have created a BR on task table, and it works fine on INC/PRB table also. case 2 - Created similar BR on CMDB_CI table, but the BR is not getting executed on any of the child table ex - o...
Hello, I have an issue when i try to view PDF file on service portal. I have tried <object> ,<iframe> and even <embed> and no one is giving me a result. the <object> does not support pdf file that are more than 2MB on chrome. Can you please help ...
I'm trying to automate the creation of Service Accounts in AD, using the Microsoft AD Spoke in IntegrationHub, but the Create User and Update User actions as part of the spoke do not permit setting attributes like CannotChangePassword and PasswordNev...
Hi I am not able call script include from module link type - URL (from arguments) when I do a JavaScript call in module nothing happens javascript: new script include name().function name(); I want to redirect user to different portal pages based on ...
I want to have a dropdown box on a UI Page, and then be able to pull what the selected value of that dropdown box is (perhaps to use as a filter for a GlideRecord query).What I have so far:<j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xm...
Hi All, I know Users and Group provision concept we can load the User and Groups - Do we have similar concept for companies and Business Units or Can use LDAP Process for this Companies DataDepartments
I need to create some inbound email actions so that emails from specific addresses create incidents when an email is received. Should I use Inbound email action or Flow Designer with inbound email Trigger ? Just wondering what the preferred option is...
Hi All In my scenario I have a sc_tasks related to a RITM. Variables are displayed on task form and user can change value in one variable. I need to get value typed by user in a "UI Action". It's this possibile? I try something like "variable_pool.<...
HI All I'm attempting to create a flow to trigger some incident tasks but i can't get the flow to work. I am testing with a single task but evan this wont work. What am i doing wrong? When i test it works fine but when i raise an incident tasks won't...
Phenomenon:I added "Wait for a duration flow logic" and set "wait for 3 second(s)" before the "Update Alert Record" action in my Subflow, as shown in the image below. Then, on the Scheduled Job side, when the above Subflow was called synchronously, ...
Hi everyone, I'm looking for a way to exclude some KB articles (or even better, a category/subcategory) from the Service Portal search results, to obtain a similar behaviour to the catalog_item's "no_search" flag. Searching in the community, I haven'...
In our near future we are going to use MS Teams extensively for collaboration in project teams and departemental teams. MS Teams integrates nicely with MS Planner. However the MS Planner tool looks a lot like the FreeForm Boards in VTB. However SN c...
Hello,On the portal, when a customer want to chat with a support agent, agents are requested one at a time until the chat is accepted.I would like to notify every agents at the same time when an interaction is requested.I've not found where to custom...
