Hello all, Just started to use Catalog Builder & trying to create a 'Catalog item template', however when trying to add an existing variable set (vs) under 'Questions set' - it allows me to add it but when I save the template the vs disappears and I ...
We currently send the survey out when the Requested Item is complete but of course we don't have the Assignment Group/Assigned To information since that's on the sc_task table and could be assigned to different teams. We just wanted to see what othe...
How can I revisited completed sprints?
Hi, I want to update existing asset tags in servicenow, Lets suppose user provided a list of 10 asset tags then it should be changed asset tags starts with BNG-TRxxxxxxx (it should replace existing asset tag with COMPxxxxxxx) how can i do it? Thank...
Hello Experts, I have enabled Localization Framework. In Work Note activities I want to have translation for static Text as per users languageEg. 'Your request has been approved'I tried to create Message [sys_ui_message] and add the static text as ...
We need the ability to warn the user that their session is about to timeout. I can't find anything that is built into ServiceNow that can do this. Any Ideas?
remove this dropdown entirely 'action on selected rows' dropdown from the content management portal but need this for itil role users
Has anyone switched to using Azure Active Directory single sign-on (SSO) from a previous SSO integration? I would like to know if there are any potential issues that can come up. For example the Azure we are currently using for other systems is using...
I'm a contractor dev for a client where there are multiple projects happening at once including custom scoped app creation, HRSD implementation, and a SailPoint integration that relates to user fields. Something happened in our dev instance a week ag...
We have CSM installed and it comes with a Consumers table. At first glance, it looks like it's the opposite of the Contacts table to hold user accounts for individuals not associated to an Account. When I looked at the table structure, Consumers does...
Hi All, I wanted to know what does the below roles do in servicenow. And also If I have admin role then do we need the below roles to be added or not sn_doc.reader sn_doc.writer sn_templated_snip.template_snippet_reader Thanks,
Is it possible to hide an activity after completion in a Playbook? I know there are settings to hide inaccessible activities and those that are pending but for a playbook I have, I'm using a wait for condition activity as a barrier to proceed in the ...
Hello, I'm fairly new to the ServiceNow platform, I was tasked with creating a custom Delete, and stationary "Edit in Catalog Builder" buttons. For the Delete Action UI, I've tried the following script but doesn't seem to work: Action name: sysverb_w...
I would like the Rejection comments from a Group approval to copy to the Approval History of the Approving Document. Flow only allows specified individuals, groups or manual approvers. We have been using Workflow Editor and the Approval User option u...
Is there a way I can configure the list applications and modules on Service Operations workspace ? We use to configure this easily for agent workspace but unable to find the list components other than List page on the Sandiego instance
