Is there a way I can configure the list applications and modules on Service Operations workspace ? We use to configure this easily for agent workspace but unable to find the list components other than List page on the Sandiego instance
Hi all, I`m creating a flow where the trigger is Service Catalog. Only a few workflows are appearing in the Flow Designer "Call a Workflow" flow logic. All workflows are active and published and are within the global application, on the sc_req_item t...
Can we achive this globally, like i do not want to use trim() method for all the string fields one by another, is this possible that i make some changes in the instanse and from that time all the string fields in my system will have the capablity to ...
Hello folks, I want show a hyper link if value is not empty. Can you please help me to correct the below script. <?xml version="1.0" encoding="utf-8" ?><j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null"> ...
RHEL9 just released lately. Does MID server process supports RHEL9?Please advise
I have a case in our Change Management where if a change gets rescheduled we kick off a new flow. The prior approval tasks are getting cancelled properly via a script, but when the new flow does the ask for approval for the group it is skipping that ...
Hello there, Can you add an alert message to a Catalogue Item via servicenow portal using Flow Design? If so, please kindly provide the how to? I am looking to create a Flow Design for one of our Catalogue Items. The scenario would be if a Requester...
When a user submits a catalog request using our web portal, (this is done using legacy workflow), depending on the catalog variables the user selects, an "selected email" is sent to the user. The emails sent are done using Flow Designer and not work...
Hi, We are trying to restrict displaying retired KB articles by using "query" business rule but we want to trigger it only for searches within agent workspace. Can anyone please help us regarding it. Please suggest to me. Thanks, Pratik.
Do instances restart with some regularity? If so, is there a way to see a listing of when instances of completed restarts? I'm spotting some logs and behavior sporadically, and my current theory is that a full system restart seems to clear out the is...
Hi, I succeeded in building an ATF to be able to create a ticket and post a comment on the Service Portal as a end user. The problem is, I am trying to incorporate in my test a way to check if the comment box is available or not in the service porta...
I have an excel sheet that I need to import and transform into Servicenow. It has more than 100 columns (field details). I'm aware that after creating the data source, all the column names in the excel will be created as fields on the import set tabl...
I am trying to use the SN API to work with and create standard changes that have a Variable Set associated with them that stores variables/info about the request. I have been able to locate the variables I need from the question_answer table, howeve...
Hello,We have multiple knowledge bases now that we are on FUJI. I would like to put the URL to a particular Knowledge base on one of our internal intranet sites. How do I get the URL for my knowledge bases?thank you,Stacy
Hello guys, I have a requirement to send approvals to users dynamically. I have a list collector field which contains approvers, I want to pass these approvers to Ask for approval action and want to trigger all approvals at a time and any of the appr...
