Forum Posts
I would like to enable Add button for approvals so that approvers can be manually selectable
I would like to enable Add button for approvals so that approvers can be manually selectable for the change request I would like to enable this Add button SOW for change request could you please help how to do this looking forward for your response
KMFInstanceKeyRegistry failed to unwrap key with sys_id
Hi All,Started to get errors this morning for all attempts to use the OAuth client or even update its credentials in UI. KMFInstanceKeyRegistry failed to unwrap key with sys_id: 4c534321830102100a92f629feaad3bf (error: com.glide.kmf.commons.CryptoOpe...
Remove (or hide) default templates for INC's
When viewing Templates for Incidents, the following 3 templates should not be visible for ITIL users: Incident_resolution_templateIncident_topic_completion_templateIncident_unresolved_task_templatecurrently standard ITIL users are not making use of t...
Looking for onLoad script/code to hide submit button on portal
I have a catalog item called "Atlassian/Miro Access" and I'm looking for the Onload script/code to hide the submit button on the portal. Thank you in advance.
ATF- How to open to related list( change task) while testing change management flow
While testing the change management flow how to open the related list change task in the change request .
Catalog Date/time variable placeholder
Hello everyone! I have a question. Can date and date/time placeholders be hidden?I have not configured the example text or any other thing that could be related to that. I will be very grateful for your help. Regards!
Survey satisfaction
Hello! I have a probleme with my survey satisfaction customer that i have build. The caller can't recieve the survey in his portal. Can anyone help for this please
Now Assist not working in Virtual Agent
After installing Now Assist and activating the Now Assist skill for Virtual Agent, I am still having problems trying to find a Knowledge Article or find a catalog item.Here I'm trying to find a existing KA:
i want to convert the string to date and time format in flow designer transform functions
For the date alone i had used custom type with this value: yyyyMMdd it worked fine.Please suggest if any body worked on date and time from the string field 2025-07-22 08:45:00
Checklist formatter (scoped) not working in a Scoped Application
Hi Community, I want to add a checklist formatter to the form view of a custom table in my scoped application. The table does not extend "Task", so I have created a new UI formatter for my custom table (it's created in the application scope). Otherwi...
Workflow - Wait for condition
Hi! Need help in workflow(sc_request) wait for condition activity... I have this workflow and we just need to create a "Wait for condition" ,so that if the answer is true, it will create task (another workflow activity) The script seems fine to me b...
Resolved! Confused about Sharepoint Spoke setup
Hi, I am trying to setup the Sharepoint Spoke but there is conflicting information about how to The docs detail several steps from creating JKS-certificate to adding JWT keys and JWT provider and then creating the OAuth Profile and connection. ht...
Report catalog items never ordered
Hi All,I think i'm missing something super obvious, but I can't seem to find a way to pull a report of catalog items that have never been ordered.I have figured out that the base system report "most commonly requested items" excludes items with a cou...
Servicenow S2P v/s other
Hi all , I'm trying to find the merits of using servicenow S2P, compared with other platforms likes Coupa, Oracle, Ariba, etc. Can someone help me with this
