We had setup notifications in our system to let us know when the MID server status is down or up. The problem with this is that we're seeing the MID server go down and come back up within the same second in almost every case. ex. 10:42:13 the server ...
Hello Geeks, I am calling in a API and receiving a response and I am trying to push the values into an import set using a transform map. Below are the fields that I am receiving and trying to convert them into ServiceNow datetime format. (dd-MM-yyyy...
Hello Geeks, Using a transform map, I need to update a list field with multiple values and with the help of below source field transform script, I am able to append the values as shown in below screenshot. Field map script : answer = target.u_backup_...
I am trying to be able to set up approvers so that a user can manually select a new individual approver based on their needs. The approver may be different for each article. After the first approver is selected and they approve, it will go to second ...
Hello, I want to use if condition based on value populated in var_employee_company_name. If the value contains any of the below word it should skip further task which I can skip based on Yes/NO output of if check I need help to write the script i.e. ...
Hello, I have a Location variable referencing to the cmn_location table. I have selected the following location, but if I just use the keyword it is not picking up the location. Example: I have selected 10369 Democracy Lane, some users may not know...
Hello, I want to check if the RITM opened by field user is a part of "HR Intergration Group" or not. I am using this if script in workflow, but it is showing error . answer = ifScript(); function ifScript() {var name = current.opened_by; var grp = "...
Hi, I have created one custom table which is not extended from any table. I created a record producer for the table and then added it to our company portal .After that when I fill the details in the form and submit it is showing "404" error . However...
Hi all, basically what I want to understand is how to change the Tab title of the Agent Workspace Tab. Currently when the custom page opens with an iFrame component directing to the Service Portal the Tab title of the Agent Workspace tab is (Loading....
Hi, I would like to make multiple groups of checkboxes mandatory but only 1 time. I explained : First an image : I need to have multiple checkboxes mandatory, but some will be seperate with labels. Exemple : if i check Checkbox1 on Label 3, Labe...
Hello, We have 2 tables: Orders and Order Lines. The data gets populated on both via Transform and they are not linked whatsoever. I need a script to find all Orders that have no Order Lines My background script looks like the following: var arr = []...
Is there a way to group variables into tabs in Service-Now similar to Azure resource / subscription requests (such as below)? The catalog item have 4 tabs with variables in each tab, this is very intuitive if we can do this.
I have some glide lists that I want to start out locked and some unlocked.I tried what's in this forum:anyway to force the URL Padlock to unlock then lock automatically?However, this doesn't seem to work.Any ideas?
Hi Community, I want to setup a rule which will set the priority of a REQ, RITM, and SCTASK to P2 if the user selects "Health and Safety" from a drop down on the Service Portal when submitting a certain item, however I can only find how to select t...
We have VIP field in user Table. when it is selected for any user, in the incident form the caller will be highlighted as below bbut for Requests it is not showing any indications for Vip Caller Is this OOB functionality or can we implement the...
