Is there a way to send Survey via Flow Designer?
Trying to use Flow Designer to send a survey looking at related list of attendees, is this possible?
Forum Posts
Resolved! How to restrict other attachment type and allow only email attachment type in a field Record producer service portal?
Hi, In record producer we have a field which is of attachment type, so where we want to allow only email type of attachment and restrict other type of attachments or files or documents(eg: excel). How to achieve this. provide any solution? Thanks...
Resolved! gs.getUserId return value 'system'
Hello Experts, I feel strange when I'm using Glide system API method gs.getUserID in script include, it just returns 'system' instead of the sys_id of the current user. And also other methods related all return 'system'. Do you know the reason for i...
Resolved! Getting error "Move function declaration to function body root." in client script.
I have written one onchange client script where i have declared one function also but getting warning for that function says "Move function declaration to function body root.". Kindly check the below code where i am getting error for the function "ch...
Resolved! Skipping through Duplicate Attatchments
Hi all, I have created a copy attatchment flow in flow designer(Update record as trigger).Now when I upload a attatchment and update the record the flow is getting triggered and the attatchment is being uploaded into JIRA and later when I change deta...
Resolved! How to check on the status of a table indexing request
Is there a way to check on the status of a table indexing request? I made the change 6 hours ago and it's still not complete.
Hide/disable the Printer Friendly Version icon
I have a requirement to remove or hide the 'Printer friendly version' option from within settings (the cog at the top right of the screen). We tried a UI Script to accomplish this which somewhat works. When a user goes to the cog the printing option...
Resolved! Idea Portal: Idea list ticket numbers
Idea number in the title have been disappeared in Rome. Ok, where did they go? How do I update my config to once again display idea numbers in my list of ideas on the portal. Before upgrade After upgrade You're killing me Smalls. Where do I chang...
getting notifications when updating my own case
Hello Community,I'm configuring servicenow to send notifications when cases have been commented in additional comments.However when I reply to the case from my email client, the case gets updated which is good, but I'm also receiving notifications t...
Where Can I find the APIs to get the Form Data in Service Catalog
Hi Everyone, I have different forms in the Service Catalog. I am searching for the APIs to get the Forms information like below: 1. Where Can I find the API to get the below information Form IDForm NameForm FieldsForm Field TypesForm Field LengthThe ...
What is the syntax for calling private function in business rule
Can some one help with my query, Can we call private function of script include, if yes, what is the syntax for calling.
Resolved! The business rules that close the request item and request do not run when the flow is created in Flow Designer
When I close the tasks on my catalog item, the request item and the request do not close. The catalog item is in the Service Catalog and the flow is created in Flow Designer. When the catalog item is triggered, the request, request item and tasks a...
Google Chrome crashing when a list view loads on MacOS
When using the latest Chrome stable release (90.0.4430.93 (Official Build) (x86_64)) on MacOS Big Sur (11.3.1 (20E241)), I have been experiencing frequent crashes of Google Chrome when a list view in ServiceNow loads. It doesn't crash every time a li...
Resolved! Parsing the JSON object
Hello, I am trying to parse the Rest Message response but not able to get the proper data out. after executing the below code through REST Message. var response = request.execute(); var requestBody = response.getBody(); var httpStatus = response.getS...
Push Notification are delayed more than 5 mins
I am configuring Now mobile, When any of the push notification is triggered. it takes more than 5 mins to receive on my mobile. I am being notified late, which could lead to delay for people using now mobile to
