What is the syntax for calling private function in business rule
Can some one help with my query, Can we call private function of script include, if yes, what is the syntax for calling.
Forum Posts
Resolved! The business rules that close the request item and request do not run when the flow is created in Flow Designer
When I close the tasks on my catalog item, the request item and the request do not close. The catalog item is in the Service Catalog and the flow is created in Flow Designer. When the catalog item is triggered, the request, request item and tasks a...
Google Chrome crashing when a list view loads on MacOS
When using the latest Chrome stable release (90.0.4430.93 (Official Build) (x86_64)) on MacOS Big Sur (11.3.1 (20E241)), I have been experiencing frequent crashes of Google Chrome when a list view in ServiceNow loads. It doesn't crash every time a li...
Resolved! Parsing the JSON object
Hello, I am trying to parse the Rest Message response but not able to get the proper data out. after executing the below code through REST Message. var response = request.execute(); var requestBody = response.getBody(); var httpStatus = response.getS...
Push Notification are delayed more than 5 mins
I am configuring Now mobile, When any of the push notification is triggered. it takes more than 5 mins to receive on my mobile. I am being notified late, which could lead to delay for people using now mobile to
Resolved! Issue with Regex, replacing only 1 instance of string
Hello, I created a simple Regex, to dynamically change the background color in an email template. The Color appears in 2 places in the template (this cannot be changed!). When I run the Regex - Replace function, it changes just the first occurrence. ...
Why is it showing "You are either not authorized or record is not valid" ?
I am trying to make record producer public and for this part it is showing like this.
The Knowledge feedback task which is a new feature in London is not working as expected.
The Knowledge feedback task which is a new feature in London is not working as expected. We have enabled the plugin "Knowledge Management Advanced Installer" and update the system properties "Create actionable feedback task when an article is marked ...
How to add multiple date values in single field
Hi, I have a requirement where we need to add or select multiple dates in single field . Is there any field type we can use for this multiple selection. Because using date or date time field we are able to add only single date value. can someone plea...
Resolved! Get sys_id of current record in for each loop and pass in to email hyperlink via flow designer
Hi I have a requirement to change an existing flow that looks up approval records in a for each loop and sends a notification for each record. Currently there is a hyperlink in the notification that just directs to the portal, but the change I need ...
PAD/Playbook: Is it possible to re-run an activity?
Hi all, I have a custom activity in PAD whose Flow is triggering a REST call. If the REST call fails (as example the MID server is down), the activity informs the user that an error happened. In that scenario, I would like to be able to re-run the ac...
How do I configure attachment encryption
Thanks in advance for your help. I have a form that generates and attaches a PDF to the form when an action button is clicked. Then, the user needs to be able to read the document to make sure the information is correct. When a different action butto...
I need to download all of the files that have been attached to private tasks, with a reference to which PTSK# they were attached to. How do I do this?
We had previously used visual task boards for a large project, and the private tasks are were we can see all of the documents that had been attached to each card. I'm needing to move historical data into a new system, but need a way to download all ...
Allow members to add card in visual task board ServiceNow
Hi, I have created one Visual Task board (Flexible Board) and I can add new Card as owner of the Board, however, other members of the board do not see an option to add the card. I am sure it must be possible for other board members also to create ...
Resolved! How do you push a Bookmark / Favorite to all users?
I have scoured the interwebs and the community and the best promising answer I have found is using a background script which doesnt work for me. I havent a clue how to script so I am not sure why it doesnt work. If anyone can assist it would be of ...
