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How to use addInfoMessage() (or any UI popup/dialog message) in Flow Designer Action ... WITHOUT using Business Rule or externally triggering Action?

We have a Flow that is validating required fields on Tasks created by the Flow. If the validation fails we revert the Task to previous State and wait for the State to change once again to a Closed state and repeat.When reverting the State, we need of...

Wayne C by Tera Contributor
  • 1699 Views
  • 3 replies
  • 0 helpfuls

Resolved! Service Portal vs ServiceNow Platform

Hi, I am new to servicenow and I'm trying to figure out how this works. This is what I understand- ServiceNow Platform is for developers and admins to configure Applications etc. Customer does not get access to this. For customers we can configure th...

Mudit4 by Kilo Expert
  • 4230 Views
  • 2 replies
  • 3 helpfuls

Check for more values in the if condition

Hi, I'm trying to write an "if" block to check for some values. I have got more values to verify in the if statement of a Business rule. The script is working fine. But I'm trying to find easy and best practice to achieve this.  if(current.u_level_3....

Harish74 by Tera Expert
  • 1217 Views
  • 2 replies
  • 1 helpfuls

Resolved! Flow on Catalog Items

I am trying to create a flow on a catalog item. I am not able trigger the flow on Requested Item table. Option is not showing for me to select the RITM table

Indira7 by Kilo Contributor
  • 819 Views
  • 4 replies
  • 5 helpfuls