There are 5 variables on record producer which are depend on requested_for.I want to pass the table name of those 5 tables dynamically in script include.If I will select first variable,GlideRecord will work on first table.If I select Second table Gli...
hey there i have a widget with that code: HTML: <script type="text/ng-template" id="modalTemplate"> <div class="panel panel-default"> <div class="panel-heading"> <h4 class="panel-title">Bynet Terms Confirmation</h4> </div> <div class="panel-body wra...
I need some assistance. I am trying to develop and come up with some metrics to measure the knowledge. One of the things I would like to measure is how effective the knowledge base is is solving an incident.Any recommendations of any type of metric m...
Hello,Around 3 weeks ago on ServiceNow Scripting classes trainer said that Workflow Editor will be replaced by Flow Designer. Actually he mentioned that it won't be decommissioned just no new features will be added and we can expect only security upd...
Hi Guys, My flow creates a Change request with 5 tasks. Everything saved as needed but I need to submit it for approval. How do I trigger the submit UI action? Thanks in advance. Regards, Jocelyn
Hi ServiceNow Community! Is it possible to change the font colour on the breadcrumb trail in the breadcrumb widget? Thanks! James
If we add tags to some records in servicenow is there a possibility that we can audit the tag value when changed ,who changed and to what it has been changed..and can we view it in history of that record Thanks..
I have an order guide that auto generates some items and other items a user can select. When the request is created I want a single email that list all items that have been requested to go to the requester. Number + Cat Item name The following list s...
Hello, everybody, The Condition Builder already offers various options for setting conditions on time attributes. For the condition "is less than" there are possible parameters for the times [hour / day / week / month / quarter / year]. With a databa...
I want to set up predictive intelligence functionality over the personal instance. For achieving the same, I have installed the required plugins into the system. After setting up the same, when I am trying to retrain the OOB solution definition Incid...
I'm working on updating the icons/pictures for our Service Catalog items and am planning to use SVG formatted files since they scale better than other formats and it doesn't compromise the quality of the image. Previously jpeg or png files were used ...
Hello, We have recently installed the Standard Change Catalog plugin on our instance and we are running in some issues. Whenever we try to create a standard change the fields filled from the template are not populated but if we check the "standard c...
I cannot find any documentation on the use case for the Search Log list available in relation to Knowledge. Based on the available fields, I haven't figured much benefit to this list. We're interested to know what search terms folks are using to ...
Hi SN Community members, I'm looking for a method that can be used to search on specific fields in the "Search Knowledge Base" topic. In the "Search Knowledge Base" topic there is a Script action "Contextual Search" and this uses the input from the ...
Hi,We have, until we upgraded to the latest version of Service now, been able to edit knowledge base articles. Now however, even our users with admin rights, like myself, are unable to do so.If i browse to the knowledge base and click edit, I can s...