how to get record's Activities's value
I want to get the value of the red line in the picture,I don't even know which field he is This is the record of the sysapproval table look forward to your help,Thank you.
Forum Posts
Resolved! Email header "X-ServiceNow..."
Hello,We noticed that in the header of outbound emails we have the following headers:X-ServiceNow-Source: Notification-***SYS_ID***X-ServiceNow-SysEmail-Version: 2What's the purpose of these headers?Is there a way to remove them?I searched in the Doc...
Resolved! How can i Clear the values in all the variable fields which is dependent on other field select box, when value is changed in that select box automatically all the values should be cleared in form..
Hi, Here firstly I selected change type as Normal and gave the Short Description as Test and again I changed the Change type Value to Emergency but the value of Short Description not changed so how can i give the exact condition to clear the value an...
Resolved! How to check whether the filter conditions are met when use gliderecord to assign a value to reference a field
For referencefields, reference qual are used,Records that do not meet the conditions cannot be selected on the UI But use glideRecord.setValue(record'sys_id); The record does not meet the filtering conditions,But his value is still normally set I wan...
How Service portal page URL suffix "/sp" automatically added, when I login with dev23144.service-now.com at last?
If I login in my instance through "https://dev23144.service-now.com/" means it will go the instance home page, OK that's fine. Then I login with same URL instead of going to the instance home page, have to automatically go to service portal home page...
how to modify search in reference variable on service portal
Hi , Could someone help me how to search text using contains instead of start with on Service portal? Variable : Reference The result that I want for example If I type accounts , then all the role description that has the word "accounts" should show...
UI builder component connection
Hi All, I have created two tables X and Y and using UI builder I am showing the list of records form both these tables on two components. There is a field on table Y which is a reference field and connects both the tables. How can I connect both thes...
What is the cost for Domain Separation and how is cost calculated?
Hi there, Happy new year to you all! I would like to know what is the cost of Domain Separation and how is the cost calculated for an existing NOW platform? How is the Domain Separation cost related to new separate instances? I have found a lot of re...
Resolved! What is the purpose of the Status field on sys_user_has_role?
We have been doing some role cleanup review and noticed that some of the entries on sys_user_has_role were in the state of "Pending Approval". I have been looking through documentation but don't see anything that discusses the purpose of this status ...
Landing page is not attached to workspace
Hi there, I got 2 issues. 1. In my TEST Instance. I created a Workspace but Landing page is not getting attached to it and as you can see in the attached pic UI Builder button is not available 2. In my DEV instance when I click on "Agent Workspace Ho...
Reporting on Data Certification
I have created a data certification schedule on group member table to certify my group members. Now I want to generate a report with the following columns Data certification task number Group Name Member Certification comments. I get all the above...
How to test the remainder email notifications in ATF ?
Hi All, I made an ATF test where I submit the request with a order guide and used the 'Validate Outbound Email ' test to see if the notification has been sent to the requested for and his manager. My validate outbound email is failing, is there any...
When using Document Viewer to preview the PDF which exported from a table Form, the Japanese/Chinese characters are displayed as garbled characters
When using Document Viewer to preview the PDF which exported from a table Form, the Japanese/Chinese characters are displayed as garbled characters, but can be displayed correctly after download. It was OK in Paris. I tried to attch the correct pdf w...
Resolved! Trigger event by Scoped Flow
Hello Guys, I have a requirement to send a notification to the Agent every time a case[sn_customerservice_case] has a new received email. My first tentative was building a Inbound Action calling an event and sending an email notification triggered by...
Resolved! Update Sets not working
Hi. We exported the sys_update_set and the sys_update_xml (from the list view), we uploaded both but the configurations are not there. Is there a way to fix this or did we just lose the configurations? Thanks.
