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Integration Hub Vs Integration

Hi Friends, I would like to know the difference between Integration Hub which is a part of flow designer VS Actual Integration where some of the integrations are carried out using Rest and Soap methods. Please elaborate Regards Siva Teja

Siva Teja1 by Kilo Contributor
  • 1545 Views
  • 1 replies
  • 0 helpfuls

Is it safe to clear the sys_tiny_url table?

The sys_tiny_url table on our instance is very large. We see there are some entries whose "Last Accessed" value is more than a year old. Reading on the purpose of sys_tiny_url it seems like its something that can be generated or cached on demand. Is ...

AfshinNia by Tera Contributor
  • 1744 Views
  • 1 replies
  • 2 helpfuls

Resolved! To make other fields mandatory in list view, after a choice field with value 'enable' is selected and submitted in list edit.

Hi,  I want to make other fields as mandatory in list view, after I changed one choice field value to enable in list edit. I tired data policy, but in that case its throwing that mandatory fields required error message when I do list edit, without al...

kalyani23 by Tera Contributor
  • 1645 Views
  • 4 replies
  • 0 helpfuls

Resolved! Where are REST API call timeouts logged?

We are considering our REST Notification API request timeout value from 60 seconds to 120 seconds.  Before doing so, I would like to see how many of these inbound REST calls are hitting the 60 second timeout.  Is there a place in logs or the ECC queu...

Average Age of Open Incidents

Can anyone please explain me what are this parameters on "Average Age of Open Incidents" performance analytics report and how this works

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Community Alums by Community Alums  
  • 3338 Views
  • 4 replies
  • 1 helpfuls

Resolved! How to get SCCM to find active user

When the SCCM 2016 Computer Identity runs is there a way to have the user lookup function find the active user record?  We have multiple users with the same email address/ username and it is finding the incorrect value during the lookup.  function se...

marcbowen by Tera Contributor
  • 1382 Views
  • 3 replies
  • 1 helpfuls

Trigger Scheduled Job from Business Rule

How do I trigger a scheduled job from the business rule and send the values from the business rule to the scheduled job that is being triggered? Currently, I am using this to trigger the Scheduled job, but I want to also send values to the scheduled ...

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MKM by Giga Expert
  • 2801 Views
  • 10 replies
  • 2 helpfuls

How to create a new asset substate

How do I create a new asset substate.  The available "substates" under the "state" retired does not have option that we would like to use in our company.  If this is possible what role would I require to carry this out.  Thanks

Jen8 by Kilo Explorer
  • 1516 Views
  • 3 replies
  • 0 helpfuls

Resolved! Does Document Viewer plugin present security risk?

Hi,  we recently activated the Document Viewer plugin, to view documents directly in platform - see link to docu. https://docs.servicenow.com/bundle/paris-platform-user-interface/page/use/using-forms/concept/Documentviewer.html I have a mildly genera...

PavelP by Mega Sage
  • 1844 Views
  • 3 replies
  • 1 helpfuls

Resolved! How do i log my script?

How do i log my code so i can see in system logs where my script goes wrong?   (function executeRule(current, previous /*null when async*/ ) { var grL = new GlideRecord('u_leiekategori');var a = current.u_maanedspris;grL.u_gjeldene_leiepris = a;grL.u...

asd22 by Tera Contributor
  • 3370 Views
  • 12 replies
  • 6 helpfuls