Hi everyone - Really could do with some advice, so here's hoping someone out there has encountered a similar issue to ourselves.I run reports that use the INCIDENT table, and there are about 170000 records within it. We run reports that analyse thi...
Hi Experts, I have created the flow designer for one of the service catalog and when I am trying to move the update set from Dev to test instance I get this error but when I click on accept remote update in test instance and verify the flow designe...
Hello, I'm wondering if anyone has tackled getting Managed Documents to play nice with the new KB features (specifically article versioning) introduced. There is a script include when activating the knowledge document plugin that handles the logic ...
Hi,Currently I am trying to display the information message, when I open a knowledge article through the knowledge search under the self-service application depending upon the state. Have anybody worked on such kind of requirement or if have any idea...
I have a dashboard created, it contains several reports(over 10), interactive filters. It contains also reports that act as filter. I would like to publish it in the service portal, I have found an oob widget for reports (in the designer), but not a...
Hello Experts,I want to hide the new button from simple list widget.While clicking in the view all from the widgets it will open up the list and there I need to hide the new button.ThanksSaranya
(Apparently the topic is so new that I can't even select Employee Center as topic) I installed the Employee Center and Employee Center core plugins, as described on the Docs. It's all very weird. Soon after installing the Employee Center, I did see ...
Hello, We are having a requirement to integrate SQL Database with Service-now platform. Clients are going to load the data to the SQL Database instead of loading data to service-now through file system integration. So, now we need to just display the...
Hi! Is there a way to disable the "Subscribe" feature on Knowledge articles? The button is visible on kb_view ui page
How do I access MultiRow Variable set on workflow? I have tried current.variables.<mrvs_name> - Result: Blank Array I have tried current.variable_pool.<mrvs_name> - Result: Blank Array Tried: var mrvs; var itemID = '<sys_id_of_ritm>'; var ritmGR = ne...
how do i create a form? I think I need to start by creating a new applicatio. I am a beginner, so a step by step instruction would be helpful.This is for a new process, not it incident tracking.
Dear community,has anyone used Exchange Web Services (EWS) for ServiceNow email outbound and inbound.OOTB email account types are POP 3, SMTP and IMAP. No EWS.Any input is much appreciated.Many thanks
Hello, I am looking for some guidance or some understanding around Agent Workspace vs the Now Experience Workspace. Our support teams are looking to move from homepages and dashboards into the workspace platform instead and we are running into trou...
Hi all!I have a requirement from a customer to show subcategories as items in the "SC Category Page"-widget.OOB, when a category does not have any orderable items, the page will only state that there are no items in the category, even if there are su...
I have a business rule on sys_user_has_role table to perform some actions. This BR is triggering when I grant any role to a user but it is not triggering when a user is added to a group that has a role. In either case, i.e. if you add a role to user ...
