Hi, I have a custom table . Let's say it has a name field and a description field. When user search on service portal for a name, I would like the description to show next to the name . For example as per screenshot below. Thanks in advanced
I would like to check and prove that the Password Policy in my system is set to High.If I go to:Instance Security CenterHardeningMediumSession ManagementEnable Password Reset Policy ChecksThis setting is Compliant, but the radio buttons are both empt...
Hi community members, On CI level there are 2 different attributes with more or less the same goal: Registration of the operational environment that the CI is used for. Examples: Production, Test, Acceptance etc. There is the attribute Environment av...
I've spent hours and hours looking at post after post and developer site after developer site, and Glidesystem calls galore... I have a client script in my catalog that will take the due_date value, add x number of days, then return that date/time va...
Form layout updates are hard to decipher in our instance, to the point I usually export them into another tool for comparison. A while back, I stumbled upon a better interface in ServiceNow but I don't know how to use it. I took a screenshot. Here'...
In Domain separated environment, How workflow works? Which is in a customized application. I have a customized application that contains a number of workflows. I have created Domain A and Domain B. I am able to see the workflow domain as A. How can I...
Hello, I hope everyone is ok and safe, Happy New Year, all the best for 2022. I have a flow with logic to create or update an existing incident.The logic is simple:1. look up the incident record2. if the incident exists (I have some conditions there)...
What have you built for your personal life? Looking to gain experience and thought making something I can actually use would be fun and educational at the same time! Thanks for any ideas or personal experiences.
Hi All, I've been stuck on this task, where I have to display knowledge articles on Knowledge homepage which contain custom variables. The kb_view UI page has the following HTML code which displays data on Knowledge Homepage. The same implementation ...
Hi, at the moment we have a Client Script which highlights Incidents when the Caller or the "Affected User" (u_affected_user) is VIP oder IT. At the moment we use fields in the sys_user table to indicate this. Now we want to check if the caller is m...
Hello i have a script thats in script includes, how do i get this into my scheduled job?
Are there resources available to understand the setup process
in global ,i user gs.getSession().setLanguage() to change language Is there a similar way to change session language in scope application
I want to calculate average age of all open incidents and open requested item in instance Kindly help how to calculate.
I want to enable the risk assessment show in below youtube video on change form in our instance. https://www.youtube.com/watch?v=5FkiHumSzQA Kindly guide how can I enable it. This are only options on normal change form in our instance which does not ...
