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Flow designer trigger - available tables

I'm trying to create a flow that will create a set of tasks when a service catalog request is submitted. At the moment, I'm wanting to trigger based on the creation of a record in our_request_item table, but it's not coming up as an option. I can see...

jamesm3 by Kilo Contributor
  • 2058 Views
  • 1 replies
  • 0 helpfuls

Using Insert and Stay on a Retired KB article

Hi - SNow states that:To reuse a retired article, create a new article with the same content, which is published once approved. A colleague suggested using "Insert and Stay" to easily recreate the content Are there any drawbacks/ramifications to doin...

daveraleigh by Kilo Contributor
  • 2258 Views
  • 5 replies
  • 3 helpfuls

Resolved! Managed Documents Licensing

Greetings, I have a question with regards to the Managed Documents plugin in Kingston. I've done some digging and haven't been able to locate a definitive answer. When reading through docs, it seems as though this plugin does not require an extra lic...

adrianh by Mega Guru
  • 4592 Views
  • 6 replies
  • 4 helpfuls

LDAP Listener - Group Membership issue

Hi all,I'm experiencing an issue with the LDAP Listener.Current setup:1 LDAP Server with 2 OU Definitions:- Users- GroupsThe LDAP Listener runs every 5 minutes, and works correctly for the Users OU.   However, it doesn't seem to run for the Groups OU...

jayr by Tera Contributor
  • 2589 Views
  • 6 replies
  • 0 helpfuls

Resolved! How to get yesterday date

Hi all, I have Scheduled script which creates Event when date field maches to todays date, the event triggers notification. So far works good, but now the demand is to fire the event 1 before the due date, what i need to change in my script to make i...

Yair2 by Giga Contributor
  • 7939 Views
  • 2 replies
  • 7 helpfuls

RITM Creation from Record Producer

Hello Everyone,As part of our Service Catalog one of the available options is "Software Order". Through this form users select the desired software from a List Collector and since there is no extra customization, they proceed to submit.The current so...

ServiceNow on-premise - demo for local installation

Greetings to all,I want to learn ServiceNow on-premise local installation steps for our customers. I will gain experience for important points. (server/db network configuration)I need ServiceNow iso image/trial/guide for this case. Can your suggest m...

aceh1 by Kilo Contributor
  • 29792 Views
  • 19 replies
  • 15 helpfuls