tasks assignment to groups
All the benefits of assigning tasks to groups rather than an individual user.
Forum Posts
service account performing a large number of failed login attempts-CMDB Discovery
Need help.Problem Statement:User servicenow has exceeded the maximum Number of Failed Logon Attempts and has been locked out.service account, "performing a large number of failed login attempts on the MFT servers. Want to understand how to fix this i...
How to sort advanced reference qualifier for a reference field?
I am using a script include for reference qualifier, but now the list should be sorted . Is there any way this can be achieved?
How to find upstream and downstream relation of CI using script
Hi All How to find upstream and downstream relation of CI using script if there is "n" of relation levels. -BSM limited to 5 -Expand limited to 100 under tree view in BSM tab,
Resolved! Service Portal Search Background Color or Text color
Hi. In Portal, whenever I type a text in the top Search Bar, sometimes it shows a list of related information that I can select. This search list, if i place the mouse over, changes the background color to the same color as the text, so its not reada...
Resolved! Mid Server is installed and up but getting the issue in the agent.log file
I have installed mid server and it is showing up once validated. But in agent.log I am getting below warnings: (Network Configuration issue) Please check that the MID server can ping the instance: SNOWURL/You may also need to configure the network th...
Resolved! DurationCalculator & GlideDateTime
Having trouble using the DurationCalculator class and it's methods. I am trying to use it to calculate the duration difference between current date_time and the planned start date_time on a change record. I am using the setSchedule method to set the ...
Resolved! Opening up survey in modal dialog
I've read through a few posts regarding this and I'm still not successful. We currently running our Self Service Portal on the old CMS. I have a CMS page with visual task boards and I am interested in how people are using them so I'd like to create...
Flow Designer's subflow outputs are not passing into the main Flow
My Flow Designer's subflow outputs are not passing into the main Flow. The debug is showing the subflow is assigning the output's value, but the main Flow is not able to use them. See my screenshot below:
Resolved! Script to validate telephone number to allow only numbers and spaces
I need a script to validate a telephone number field that will only allow numbers and spaces (no special characters). Min 10 & max 20 characters and to show field msg and clear value if invalid value entered. Can anyone point me in the right directio...
Resolved! Auto Populate Fields using Requested For
I have created the following Catalog Item and Form. The idea is for the Training group to fill this form out for new employees. Currently the Employee Name field will auto populate all of the required fields. using the following Client Script:When I ...
How to find email notification recipients from 'Event Parm 1'
Hi.I have a notification which uses the check box 'Event Parm 1 contains recipient'. I know the event name, but how do I find out from it, 'event parm 1' Thanks for looking!
Resolved! How to pass a parameter from the current record into a Dynamic Filter?
Use Case Example: Show me incidents where the caller has IT skills (i.e. from the cmn_skill table). This seems like a perfect case for a Dynamic Filter (yes)? Note - my real scenario is more complicated, but I think this gets to the point of it. CMN_...
Resolved! Standard Ticket Conversations Widget: How to Set Enter Key Adds New Line
I've upgraded a test instance to Quebec from Orlando (skipped Paris) and I noticed the new Ticket page (/sp?id=ticket) widgets. The Standard Ticket Tab widget loads/pulls in the new Standard Ticket Conversations widget. This new conversation widget d...
