Requirement is for inbound email created incidents of a certain condition (category) to delete any attachment on the incident created. Idea is that for a certain group handling security ops type of tickets, we don't want malicious payloads being atta...
I am using the out of the box service portal and I would like to add a fifth icon/column to the basic vertical 4 icon across layout. Has anyone done this or can give me ideas on how to do this? I am not a programmer.
Hi All, I have a requirement where i need to hide one state in change management form based on priority . If Priority is critical and high need to add post implementation in process flow else need to hide .Can someone guide me correct way I have c...
My customers want to remove the option for users to upload picture button on the user profile on Portal. Also want to remove users ability to update 'title' on portal - seems that they can put anything in this field
Hi, In my developer instance, I have enabled the Integration Hub plugin. But I am not able to see "PowerShell" step under Integrations. Not sure how to get this any help is appreciated. Regards, Karthik
I'm working on a Catalog Item in the global scope. I'd like to make a cosmetic change for this one Catalog Item, re-labeling the Submit button to say “Submit for Approval”. Since there is apparently no way to configure this on the Catalog Item itself...
Hello,i have a similar issue to this thread The specified message was not found.The solution given by anurag92 works fine but doesn't allow to customize the page with other widgets./MyIT?id=list&table=u_user_packagesI would also like to display this ...
Hi All,I've created a business rule to create an outage record when the 'Outage Required' checkbox is flagged in a Change.However I'm finding that 2 outage records are being created. I've tried disabling the business rule to see if there's somethign ...
Hello, all I did some research and I came up with the below wiki link... But I wanted to know if anyone else has done this and what methods and steps did you take to have this done. Exporting Directly from the URL- Exporting Data - ServiceNow Wiki ...
I want to copy data created in one domain to another domain. Thank you.
Hello all, Is there a way to clone the widget from one instance into another? When I drag the 'announcement' widget onto my page, i cannot see the widget in 'edit' mode but in 'preview' mode all I see is this: {{::c.options.title}}, where the widget ...
Hello SNow Community,we added a fixed homepage (for several user roles) and added some predefined list reports to it. Since we use a multilingual system we want to have the reports title displayed in diffrent languages (as the reports columns).But we...
Hi All,I would like to seek you help on how I can verify that our Knowledge Article will be retired after the valid to date. Will this be OOB in Fuji for Knowledge Management.Appreciate your help!
What is not supported in Service Portal?
Hello, I am hoping someone can provide guidance on this. We have our Server class broken out into: Linux / Windows / etc. , and Network into Switches / Routers / Firewall etc. As I am going through servers making sure they're mapped to applications i...