Hi, I wonder how to change author to several knowledge articles without having to do it one by one? Can this be done without customization? I found how to change author on a single article, by adding the author field to the knowledge form (https://hi...
I know there are system properties to control idle chat timeout, referred below community threadUnderstanding Virtual Assistant Timeout Settings and ServiceNow documentation Controlling idle live chat sessions But in my case we are using different ch...
Hi Community, I have tried to overwrite the default global delete form button without luck. In a scoped application I'm using 'sysverb_delete' on a UI Action to change the button, and that part works fine (see screenshot). In terms of functionality...
In one of my order guides, I am using Rule Base to set an Item Variable in a catalog item. If the Item Variable is a text field, reference field, or Select box, I can set the value, (first screenshot). But if the Item Variable is a checkbox, I canno...
Hi, I want to hide widget if logged in user country is germany. Can community will contribute in my post to complete this requiremet.Thanks
Does anyone know the character limit on the multi line text catalog variable?
Hi Team, Currently we are using OOB Request completed Notification which is using Employee notification template and Employee notification layout. I have done below stepsInstalled com.glide.notification.translation plugin Created this system property...
Will there be any impact we directly migration SCCM 2016 plugin to Service Graph Connector?If yes, what precautions do we need to take to ensure it does not create any impact in instance. Thanks in advance ThanksShahida M
We're trying to keep our error logs clean, in order to monitor for actual issues.In a specific flow, there is a "Look Up Record" Action, that is in place to make the subsequent task creation happen IF there IS a record found. The "Don't fail on error...
Looking for best practice or suggestion on what class to use in the CMDB for VOIP CI. We want to start to store the VOIP devices in the CMDB, but not sure of what would be the best class. I could see were this could fall in the network gear class or ...
The quiz designer provides a single interface that users can use to create, edit, and distribute quizzes.But how can I customise this page on my own? I want to remove some buttons and features; is it possible?
Is there a way to fetch the sys id of the current flow in later steps in flow designer? something like current.sys_id
Hello ServiceNow Community,I am currently facing an issue regarding the value setting of the "Feedback Task Type" field. [Background]We are using the "Report Knowledge GAP" feature, and have confirmed that in our PDI (Personal Developer Instance), th...
Looking for Flow examples utilizing the Salesforce spoke (Vancouver). I will be needing to get a certain set of Accounts from Salesforce and update/create the corresponding Account record in ServiceNow. Any tips/examples you can provide would be a gr...
Hey there,I am trying to add filter to list widget, where on selecting of incident record, I will show that record in list widget. This works when I select a record for the first time[Image 1], but doesn't work if I select other record[Image 2]. I do...
