Available OOB AI Agents
Hi all,I was wondering if anyone here is aware of how many of the OOB agents are available? More precisely, the ones posted on the app library, are these all available yet? AI Gallery Home - AI Gallery
Forum Posts
Resolved! Visual Task Boards - Is there a way to change the ownership of a visual task board?
Is there a way to change the ownership of a visual task board? We have a scenario where a VTB's owner is no longer with the company, but the group still uses the VTB. We need to change the ownership to the manager of that team.
Resolved! Robust Transform Maps - Plugin Details
Hi Team,On my PDI I am able to view the RTE option under Data Sources. However, the same option is not available under the customer instance. Could you please let me know which plugin is responsible to activate this feature.Thanks,Raghu
On creating a major incident, outage records are getting created twice.
When creating a major incident, duplicate outage records are being generated. Has anyone encountered this issue before? I’d appreciate any suggestions or solutions you can share.Thanks in advance!
Resolved! Fix script- Progress Controller was left in running state on startup
Hi Community, Hope you are doing well. I am facing issue with fix script execution in prod environment. That is fix script got auto- cancelled with this message "Progress Controller was left in running state on startup" show progress workers logs...
How to Integrate ServiceNow with WhatsApp? What option do we have? Can we quickly try in PDI? Any steps would be helpful..
I would like to know the steps to integrate ServiceNow with WhatsApp. If any document or reference screenshots would be helpful. If anything done on PDI let me know. What options do we have? How to do through WhatsApp Business API steps please?
When using "Get Next Padded Number" in an application table i am getting an error like invalid update.
In an application table when i am entering "Get Next Padded Number" into default value in dictionary for a number field i am getting an error like "Invalid Update reset to original".Please let me know how to use the auto increment feature for a numbe...
Platform Management
Hello, are there any guidelines for platform operation? Update plugins? Instance clone policies? Happy to send links. Best regards
The attachment icon in the ServiceNow Agent Workspace chat box appears highlighted by default
The attachment icon in the ServiceNow Agent Workspace chat box appears highlighted by default in every conversation
Service Operations Workspace
Hi Team,Can anyone help me here How many users logged into service operations workspace need to do report.I have Navigate to ua_app_usage.LISTFilter with Application name = Agent WorkspaceBut no data appearing related to workspace.it is getting HR Wo...
We need data managers that don't have cmdb admin role.
We have a team that manages data certification but now that it's being moved into the CMDB workspace you need the cmdb admin role to manage data certification and attestation (which I feel is absurd). Would we need to create custom ACLs to make this...
Data Stream (IntegrationHub) Action Output
I am using Data Stream (IntegrationHub) Data Source to import JSON data from a 3rd party site. I would like to use the response body directly as the action output, instead of creating and parsing each child item since there are many child items and s...
Run retry deployment from Servicenow to GITLAB for failed deployments
Have you got experience with retry mechanism starting from ServiceNow to Gitlab , when job for deployment is failing(for example when the input is not valid)?
How to support copy / paste of pictures in fields of Service Portal before submitting the ticket
In Service Portal, I want to add a field to my catalog item that lets users paste screenshots (Ctrl+V) and type a comment in the same area. The goal is to:1.Save the pasted image as an attachment to the record2.Save the comment to a field like Additi...
To configure a standard change template that is already approved and moved to Scheduled state
Hi, I have a Catalog Item, where as per my current organization policy requires for it to have an automated Standard Change Request created and related to the catalog item for record purpose. I have already configured an automated task for the catalo...
