sends reminder to line managers for pending approvals for before 3days,then approval will go line manager's manager which we are going to implement. i need script correction pls var app = new GlideRecord("sysapproval_approver");app.addEncodedQuery(...
HiWhat is retrieval-augmented generation tool(RAG) in AI Agent tools? please someone explain clearlyThanks in advance
Hi,I'm encountering problem with state Transition where:1. Entry/Exit conditions are configured but not triggering (no error in logs)2. State Transition Documentation mention 2 OOB Business Rule(Set the display value for state and Set the table to pi...
Hi, I have multi choice variable in my catalog item which is displaying data from a referenced table. I want to use if condition based on the values selected and perform the next steps.But, when I use if condition in flow designer for the same variab...
Where to view the backend table of the spend analysis dashboard in cloud cost management workspace? I opened the cloud cost management workspace in UI builder, however the table is grey with "task", however I'm pretty sure the backend table of the da...
On my support portal post clicking on hyperlink avaliable on knowledge article it is getting opened in same page along with new window getting opened with "javascript:void(0);" error. Please help me on how to restrict this.
I may have a serious problem. For reasons that aren't that important, I deleted my application and went to Studio to reimport it from github. I've done this a number of times before, but now I get: Repository does not contain an Application file to...
We have a lot of dashboard/reporting requirement for the cloud cost management workspace users, shall we customize the cloud cost mgmt workspace homepage in UI builder to add those required widget/reporting? Thanks.
I am trying to add a declaration action on Change Request table. Purpose of this action is to update change model from x to y for all the selected records in list component. I am able to set the declarative action and successfully loaded on list comp...
We were using Data certification to manage the subscription management activities and other non-cmdb tasks.But with Data certification planned for deprecation, what alternatives do we have?
W Service now1 . Application RegistriesI introduced the supplierDoesn't get a token Postman Success Servce NOW Faild In service now I changed the script include in OAuthUtil and commented out the sections as from the knowledge base of sn advi...
I am trying use the REST Message option in Service Now. I have created an API endpoint via Apigee and enabled OAuth2.0 authentication. I am able to make the apigee call from my postman. When trying to configure from Service Now, its asking for the O...
Today customer has subscription for ITSM, ITOM (Discovery, SM, EM) , CSM, FSM, APM, SPM etc We wanted to measure how effectively users are utilizing/adopting above products.Ex - They may not be using problem management at all.or they many not be usin...
Hello i have created a custom widget in PA dashboard. This custom widget is a UI page which runs some logic which is running fine as i can see the response in the UI page. But the same when added to PA dashboard shows the dashboard tab is broken. I a...
Hi all. I'm building a catalog that lists resource types for provisioning IT services. Each resource type has a numerical value (provisioning units, PUnits)) and each provisioning action is based on a selected project size XS, S, M, L, XL where each...
