Hi Everyone, I've been asked to add a couple of custom fields to the Header of the Catalog Item form in Portal. I added these fields to the sc_cat_item table but am not able to get them to display on the portal view. I modified the SC Catalog Ite...
I have a small workflow in Flow Designer aimed at eliciting approvals when records are created in certain CI classes. The trigger for the flow is 'record created' in the Configuration Item (cmdb_ci) table, but when records are created in extended tab...
I am creating a custom survey widget where users will give feedback about the customer service we provided. Users are sent an email with a link to the survey once conditions are met. How would I replace the OOB Take Survey widget to the custom widget...
Hello, I am working on building a script to capture transaction logs and using REST API explorer. I am not sure why but the TABLE API does not show syslog tables in pull down menu.
What is change_task table extended from? is it change_request? why is not task?
create a new system property to store 'architects" group sys id and default incident assignment groups to 'architect' using properties
use fix script to update all location records name field with comma separated existing value and country field value. can anyone help .
I have used the below code in UI action var result = new global.AssessmentUtils().createAssessments(current.questionnaire + '' ", current.sys_id+'' ", current.u_user +'' ", '' " ); gs.addInfoMessage('result is:'+result); But when I click on thee bu...
Hi everyone, I need to add a button in a form. the user see the record he can approve or reject. I am new to servicenow and I am not really sure of how to do it. Thanks for your help Juliette
We are trying to consolidate our groups (sys_user_group), but often when we deactivate one we find out later that some object in the system was referencing that group.I'm considering writing a brute force script that will go through the cmdb for ever...
With business rules Is it possible to delay the execution of the script by about 30 seconds?
Hello Team,I have a request which is created to check Locations that does not have a site support group assigned. I created a flow design to try and add the list of locations to the RITM, but the details appear as sysIDs - how can I display the list ...
Hi, Guys there, I need help in the Conversion of dates from CST to UTC. Tried couple of ways, but seems unreliable. Can anyone help me the way to get CST date into UTC format ? Below is the example and solution looking for, var cstDate = "2020-07-2...
Hello,I've set the page kb_view to public so all people have access to a dedicated PUBLIC Knowledge base. From the other knowledge base (INTERN) I've set a group that has the right to read articles of this KB.The problem is that when I sent a Per...
I have values in a list collector and some of the values contain commas. For example, Bugs Bunny, MD or Looney Tunes Practice, PLLC. I have been able to get a script working that uses the DIsplay Value from the list collector. I use the names to ca...
