Is there a method by which we can validate a JWT from a third-party Identity Provider that is passed as the OAuth Bearer token on an inbound API call? This is not an OIDC provider, they just use JWT instead of a standard OAuth 2 access token for sec...
Hi, How to activate the discovery plugin in PDI. I tried in plugins page but I didn't find the discovery plugin over there. Please suggest this. Thank You! Regards, Ganesh
Hi I have a dashboard with a number of reports on added, that pull back data on our knowledge base. Things like most viewed articles, total views in on a given day, No. of published articles etc.I'm trying to build an interactive filter to add to thi...
Hi,I can see the option in the layout configuration for the article form for newly created Template but even thought it is added the field is not visible, but in standard template for the article form it is visible in the Article form. newly created ...
Hi everyone, I know it's been discussed a few times over the years but I can't find any current processes or solutions to the query so I'm going to ask for my sake. The need: Show a hint when users hover over the Category choices when creating an inc...
We are building multiple knowledge bases for our organization and for standardization, we are using the exact same categories. We've run into an issue where when searching the kbase, those categories are appearing multiple times on the search window....
HI All, Recently my Organization upgrade new version, in that version have new feature that mfa,but we need nope that new future for admin role. how to do that can any one help me Thanks ADV
When I click to open a client script I get this (i.e. the client script doesn't actually appear). I have confirmed that the client script is still there in sys_ux_client_script. It looks like this when I try to open it in UIB:Then, I want to add inpu...
I need to display article templates list to user before going to article creation but i am not getting option to configure article template. I want to enable How To, KCS Article, FAQ and so on..
Hi, I have created a flow using the Workflow Studio, which looks at the most recent discovery date to check if a device has been seen in the last 90 days.I can change the discovery date manually on the device for testing purposes and sometimes the tr...
i would like to change assignment group in bulk for a custom table when the user selects the record from the list view and selects the option from action on selected records dropdown. when the click that an option to change the assignment group in bu...
Follow the Below:1. Install Plugin - Email - OAUTH support for IMAP and SMTP2. Contact the O365 Admin and have him perform the below :a. register Oauth Authentication.b Create Certificates and Permission on the Mailbox to generate Application ID, Cli...
Hello,I have a TRANSOFRM data resource where 2 fields are binded to 2 Client state parameters. My problem is that when one client state parameter is updated it will directly trigger the data resource but I need both values of the client state paramet...
We are attempting to integrate MS Teams with the Now Virtual Agent in ServiceNow. However, whenever we try to add the MS Teams tenant, we receive the message: "The Microsoft Teams tenant associated with is currently registered with another instance."...
When a new Incident is created with Priority P1, the system should check whether there is already an active P1 Incident associated with the same Configuration Item (CI). If such an Incident exists, the new Incident’s priority should be downgraded to ...
