Still waiting on some way to natively display .PDF files within a knowledge article. I know there used to be an app on Share that would handle this, but I'm not finding it anymore (and I think it got deprecated). Currently, I'm having my user base ...
I’m a business analyst and newer to integrations. I am hoping to get some help with a SharePoint integration my team is working on. There is a list that is maintained in SharePoint and there is a custom list of the same information maintained in Serv...
Hi, I have a list field in a table which stores the list of owners (references user table). Im looking for a way to add all the members in this list field as approvals for an RITM in the flow. I've looked at some community pages where the suggested s...
Hi Team, We have a custom table and flow written for approval and its working fine. Now we want to use alternate approvers over here. Can someone tell how to achieve this?Note my custom table does not extend task table
We are preparing to deploy CSM. An update set was pushed from dev to test. Now a large subset of users have been assigned the following roles: snc_externalsn_apptmnt_booking.appointment_booking_usersn_customerservice.customersn_esm_usertask_activity_...
Hi All,I am System admin using Istanbul SN. I have some users who have left the business and they consumed fulfiller roles. They were assigned them through association with the group they were placed in. Upon taking them out of that group, it hasn't ...
Hi Team, I have a requirement wherein I have to create approval for a record created on custom table . This custom table does not extend task table. Can you tell how to achieve this using Flow Designer?
ServiceNow Paris. Is it possible to format text on templates/incident detail/work notes e.g. bold text, different colours, underline? And if so, how is this done?
Hi Everyone, I have a requirement where for a field multiple user needs to be selected at a same time. That's why I have used a List Collector as type for that variable. Once the form is getting submitted on the RITM description sysid are populating ...
Hello experts, Do any of you have any idea on how do I locate where to configure the SSO ID provider's ServiceNow home page? I am currently investigating on how the url behaves. because sometimes there is nav_to.do in url and sometimes navpage.do. Do...
Hi,I want to send notification during 5th working day of every month to members of a groupIs it achievable? Thanks
Hey everyone,When you need to orchestrate business processes across services with little technical user knowledge, which utility would you use? Flow ManagerFlow DesignerFlow EditorWorkflow EditorWorkflow DesignerAnswer: 2or4
Is it recommended to build In Prod instance for a first time ServiceNow customers and then push changes into lower instances or follow a typical implementation path of Dev>Test>Prod? What's ServiceNow best practice recommendation is in this regard?
We have a very basic View Rule set up. It is suppose to force our Support Center staff to a specific view of the Incident form and also the User Profile. It is also forcing the Admin role the same way. I have been told this is as designed. It mak...
