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Forum Posts

How to modify SP widget "take-survey"

Hi All, I have created new quiz with some 10 questions. After completing assessment its taking me to page called "assessment_thanks" and it has just message to say "You have completed this assessment". I need to display result like 7/10, may be in th...

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Resolved! Firefox session time out.

Has anyone experienced an issue with their Service Now session timing out only in Firefox? In IE, Chrome and Safari the session stays logged in with the "remember me" box checked, but the checked box on Firefox still has the session time out.

jasonz_ by Tera Contributor
  • 3581 Views
  • 3 replies
  • 1 helpfuls

Parent group Member is a Child groups Members?

Hi I want to know if it's possible to see members in parent group also as a member in childs groups. I have a parent-childs relationship, some user are in parent group and some are only in chids groups. My question is: when I assign a task to a child...

giuseppem by Kilo Sage
  • 1895 Views
  • 1 replies
  • 0 helpfuls

Approval Due Date and Workflow Duration

There is a field in Approval (sysapproval_approver) called Due Date which seems to be the due date for that approval in the workflow.There is also a field in Workflow Stage (wf_stage) called Duration which is the default duration for that stage of th...

barron by Kilo Contributor
  • 5384 Views
  • 2 replies
  • 2 helpfuls

workflows - branched IF conditions

I previously had this working from the mini-lab https://community.servicenow.com/community/develop/blog/2015/10/18/mini-lab-workflows--playing-with-the-if-activity#comm…   On a different project now and I want to employ the same again...I am struggli...

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mrswann by Kilo Guru
  • 7030 Views
  • 10 replies
  • 3 helpfuls

Resolved! Urgent: Tags are not visible in database view

Hello Experts,   I have a database view of change table and a custom table. in the custom table i have a field reference to change table. using this field i have joined the two tables. now in the list view if i add tags (of change request table), the...

Ahmmed Ali by Giga Sage
  • 1868 Views
  • 4 replies
  • 0 helpfuls

Resolved! Can you link related knowledge articles?

We have reference articles that provide an overview of a particular system or application.   I would like to be able to link issue resolution and procedural articles to the reference article - like a parent/child relationship or even a related links ...

msrdm by Kilo Contributor
  • 4101 Views
  • 6 replies
  • 7 helpfuls

Yellow work notes field

What would cause a user's work note field to turn yellow and lose the post button?  A note can be saved if the user enters a work note in the yellow field and saves.  But the user cannot see the worknote.

ben510 by Giga Contributor
  • 1653 Views
  • 1 replies
  • 0 helpfuls