Hello Everyone,any one could help me to add 3rd option on workflow approval.like in the below mentioned screen shot we are seeing that there are 2 options 1. is approve and another is reject but i want to add one 3rd option RegardsAmit Singh
Hi,I am trying to utilize the "Custom (Parse by script)" format for data sources in ServiceNow. I am retrieving a JSON-file through FTP, that does not match the formats described in the Docs. I am able to fetch each line and parse it to an object us...
Hi All, I have configured a Variable editor under System UI formatter and added on to the form. but i am not able to see the variable editor after submitting the record producer. Can you please help me how can i see on the form. Do i need to write a...
I'm evaluating encryption support using encryption contexts. The use case is a table with a single encryption context. I created a table extended from Task then created a field of type "Encrypted Text". As the documentation states, an Encrypted Fi...
I have embedded OOB form widgets in my widget. HTML : <div ><button ng-click="c.onEditForm('widget-form',{'table': c.data.table,'sys_id': -1})" type="button" class="btn btn-success btn-md pull-right pad">Add your item</button></div> Client controlle...
Hi Guys, I have gone through all the scripts mentioned but I am still not able to import group members from AD/LDAP into servicenow Groups using those scripts (i.e OnAfter and OnStart scripts). Also I need to know what should be the variable that...
Hi everyone, I am trying to set up approvers for Knowledge and all documentation I am finding says that "Knowledge_Group_member" should allow a user to approve, however my user is not showing up in the approvers list.
Hi all, Anyone having idea to change the colour of custom field in activity stream i know worknotes and comments but for our own filed how can we change by default how it is getting where we can find
I read the answer as a business rule first. I feel it does not makes sense unless we know the context. I want to make sure this is right. For example, if I query for the incident, these are things happens in the order 1. Before query business rule 2....
We had configured the SMTP mailbox, with connection security as "START TLS". The same was working for the past few months perfectly until 30-May-2020. Since 30-May-2020, the connection between ServiceNow and SMTP server fails, and throws a message si...
I am running a fix script to update several million CI records. We are tracking the time it takes for the script to run and complete. Can I expect the performance (script execution speed, time taken to complete etc.) in PRD to be any different than i...
Hi All, I have a working script shown below that connects one service now instance from another via REST API. It is running okay with using basic authentication, but when I try to use OAuth 2.0, that is where the issue is. Can anyone point out my m...
Hey all! I'm very new to the ServiceNow world. I'm trying to trigger a business rule using a UI Action. The business rule is working if do things manually, but the UI Action is not. Context: Using a UI Action to update Case Category to "Product Issu...
I wanted to know if you could restrict access to the <instance_name>/stats.do URL. Visibility of the module in the navigation is restricted to admins; however, users can still type stats.do in the URL and access the page. How can I go about preventin...
Hello! Need assistance on the Subscription & Notification Preference OOB widget. We are wanting to change the Knowledge Article display name to the KB article's short description. Can anyone tell me where and how to accomplish this? Thanks!
